Maintenance Technician

Office Location: Birmingham

Responsibilities

Office

• Conduct Pre Delivery Inspections and report of any defects or issues for goods in to Quality Departments.
• Process Warranty claims from our dealers for approval by line manager. Liaising with Tech Support when neccesary.
• Creating reports for any warranty claims and send to Tech Support/ Warranty Department
• Support weekly warranty meetings with line manager.
• Liaise with OEM Warranty Departments on outstanding issues.
• Prepare customer quotations for service visit requests.
• Management of Parts sales including preparation and dispatch of sales/ warranty parts.

Warehouse

• On/Off load generator deliveries from factory and customers.
• On/Off load supplier deliveries and despatches.
• Manage genset stock including collection/delivery planning, general warehouse efficiency.
• Pre-delivery inspections of sold products and ensure paperwork completed and assigned.
• Management of parts inventory including restocking and maintenance of area.
• Supervise the devining progress, if required.
• Visiting customer sites for warranty claims (Inspection and on site repair for Teksan issues)
• Support customer engineering teams for Teksan engineering and servicing needs.
• Assist the engine manufacurers field service departments on site, if required.
• Generator servicing at customer locations.

Qualifications

• Technical degree or diploma in Electrical, Electronics, or Mechanical Engineering (or HND/HNC or equivalent)
• Minimum 3+ years of experience in diesel and gas generator maintenance
• Hands‑on experience in maintenance, troubleshooting, and repair activities,
• Basic knowledge of electrical and mechanical systems,
• Proficiency in Microsoft Office applications,
• At least 1 year of experience using SAP systems ,
• At least 1 year of experience with CRM tools,
• Familiarity with health & safety standards and procedures ,
• Strong problem‑solving and analytical skills,
• Ability to work independently and in field conditions,
• Good organizational and reporting skills,

We are looking for a Maintenance Technician.

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