Company: Mettler Toledo AG
Location: Leicester
Job Description:
Are you organised, customer-focused and great at building relationships over the phone and email? We’re looking for a proactive and detail-oriented Service Contract Coordinator to join our friendly Service Contracts team.
About the role
You’ll play a key part in keeping our customers happy by making sure their service contracts and pipette calibration agreements are renewed on time, queries are handled swiftly, and every interaction reflects the high level of service METTLER TOLEDO is known for.
Responsibilities
- Proactively contact customers to renew monthly service contracts (target-driven)
- Create and send pipette calibration quotations within agreed timescales
- Respond quickly and professionally to customer leads and enquiries
- Process contract amendments accurately and efficiently
- Make regular outbound calls to existing customers
- Keep the team inbox clear
- Support the field sales team and help colleagues to hit team targets
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Posted: June 1st, 2026