Casual Community Support Worker

Reference: 166560

Job Title: Community Support Worker

Location: Birmingham

Pay: £13.45 per hour

Contract: 0 hours

Closing date: 2nd June 2026

About the role

To provide person centred support to customers working fully as part of a support service. To support customers with life skills and empower them to achieve independence.

What you’ll be doing

• Providing a flexible, responsive service which operates in a timely and person centred manner
• Signposting customers to relevant sources of information, support, guidance and advice
• Effectively working in partnership with external agencies for the benefit of customers
• Accurately recording and capturing client risk information and contributing to the formation of risk management plans.
• Adhering to the organisations health and safety policy.
• Adhering to the organisations adult and children’s safeguarding policy.
• Follow the organisations incident management policy.
• Completing and maintaining accurate records in line with the requirements (including detailed support plans and regular checks)
• Ensuring all service delivery is non-judgemental and is delivered in line with equality and diversity requirements
• Attending all training courses and delivering on the outcomes
• Any other duties as required by the role

Who we’re looking for?

• A working knowledge of legislation in regards to delivering support to vulnerable people
• Experience of keeping accurate and compliant records
• Experience of working with Microsoft applications
• A relevant qualification specific to the role
• Experience of working within a busy support environment
• The ability to work both autonomously and as part of a team
• Accountable
• Reliable and punctual
• Ability to maintain confidentiality
• Use of initiative
• Flexible
• Creative
• Strong interpersonal skills
• Excellent communication skills
• High level of professional integrity
• Person centred approach
• Accurate
• Methodical
• Time Management

The benefits

• 34 days annual leave, plus the option to purchase up to 5 additional days
• A day off for your birthday
• 4 days off when you move home
• Life assurance (3 x salary)
• Employee Assistance programme & wellbeing programme
• Flexible Working options
• Learning & Development opportunities

Equality, Diversity and Inclusion

We celebrate Equality, Diversity, and Inclusion and as a trauma informed organisation we are continually striving to build a community where everyone feels valued, respected and equally guided by our beacon of hope.

Disabled People

As a Disability Confident Committed Employer, we have committed to:

• ensure our recruitment process is inclusive and accessible
• communicating and promoting vacancies
• offering an interview to disabled people
• anticipating and providing reasonable adjustments as required
• supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work
• at least one activity that will make a difference for disabled people

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