Welcome to Linley and Simpson, we’re known for bringing local knowledge and strong values together, to put people first. As part of Lomond, the UK’s leading network of lettings and estate agencies, we’re proud to have 23 offices and over 350 staff ready to assist our customers. With our team’s extensive industry expertise and local knowledge, we’re here to help people find, sell, and let their property.
Due to continued expansion, we’re happy to offer you an exciting opportunity to join our dynamic team as aMaintenance Coordinator. This is a full‑time, permanent position located in Horsforth. The salary ranges from £25,000‑£26,000 depending on experience plus annual bonus. Let’s talk about the role. It involves:
Responsibilities
- Dealing with tenants over the telephone and via email, who have a maintenance issue with their property.
- Identifying the problem and assessing whether it requires a contractor to visit or if it is user error.
- Co‑ordinating with landlords, tenants and contractors to facilitate a prompt and professional approach to repairs and maintenance, keeping all parties fully informed at all times and obtaining all necessary consents.
Qualifications & Personal Qualities
- Self‑motivated, well‑organised and experienced in a customer‑service environment where you react to customers’ needs.
- Demonstrated administrative skills and strong attention to detail.
- IT literacy.
- Ideally, previous experience in a similar role; if not, a basic knowledge of household maintenance issues will be an advantage, but not essential, as a full training programme will be provided to the right candidates.
At Linley and Simpson, we believe in taking care of our people. That’s why we offer a range of perks and benefits through our engagement platform, LOMONDlife.
Benefits
- Smart spending app with discounts at over 900 retailers and wellbeing resources to help you stay active, eat healthier, improve financial wellbeing and master mental health.
- Employee Assistance Programme offering free counselling support sessions.
- Annual leave purchase scheme, allowing you to buy up to an extra five days of holiday.
- Smart Tech Scheme giving you access to the latest gadgets and appliances.
- Cycle‑to‑Work Scheme to support a reduced carbon footprint.
- Enhanced family‑friendly leave covering maternity, paternity, adoption and IVF.
- Competitive base pay aligned with market value, plus incentive commission and performance bonuses for most roles.
- Special celebratory days and recognitions for length of service.
- Good retirement provision with a pension pot.
- Support for professional development through funding of professional qualifications.
- Social events to allow team members to bond and have fun.
We value diversity and inclusion and welcome applicants of all nationalities, backgrounds, abilities and perspectives. Join us and experience a workplace that truly values you.
Maintenance Consultant – Horsforth, West Yorkshire, United Kingdom
#J-18808-Ljbffr…