Key Responsibilities
- Oversee tenancy-related matters, including general maintenance, repairs, and resolution of issues arising during the tenancy period
- Manage the day-to-day operations of two large residential blocks in Basingstoke, alongside our South East portfolio of singular properties
- Coordinate and monitor contractor work by issuing job orders, ensuring timely and efficient completion, and managing associated invoicing and payments
- Conduct regular property inspections across the portfolio, with some daytime travelling required, and provide detailed reports to landlords and address tenant-related concerns
- Collaborate with the company Director to ensure properties comply with relevant regulations, effectively communicating with landlords and tenants to meet compliance standards
Working Hours and Location
- Office Location: Basingstoke, with a mandatory requirement for regular office attendance
- Hours: 9 am – 6 pm, Monday to Friday, plus one Saturday (remotely) every 4 weeks (10 am – 3 pm). A half day in lieu is provided in the week you are required to work the Saturday.
Hybrid working week, with work-from-home days at the manager’s discretion. The general schedule for this is office attendance on Mondays, Tuesdays, and Thursdays.
- Holidays: 27 days (exc. bank holidays), plus an additional day every 2 years of service (capped at 5 extra days)
- Perks: Monthly company socials, railcards, casual dress, and a welcoming, transparent company culture in a small team setting
About Us
At The Home Cloud, we specialise in residential lettings and management, providing premium rental properties for professional tenants across the UK. Alongside our sister company, Source Investments, we support clients through every phase of their property journey, from investment selection to daily management. Our vision is to become the most trusted property investment company in the UK, with outstanding in-house lettings management.
About You
Our ideal Property Manager is:
- Personable and approachable: High-energy and positive, ready to make connections
- Calm under pressure: Professional and composed, even during challenging moments
- Organised and detail-oriented: Able to manage multiple projects, meet deadlines, and honour commitments
- A strong communicator: Articulate and adaptable, capable of engaging with different audiences
- Open to learning and improvement: Eager to contribute ideas and find new ways to enhance processes
- Self-sufficient and proactive: A quick learner who works well independently and within a team
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