Maintenance Operative

We have an exciting opportunity for an experienced Maintenance Operative to join our team at our flagship accommodation – Square Gardens in Manchester City Centre. As a Maintenance Operative, you will be responsible for delivering the best experience to our customers by providing a pro‑active and responsive repair and maintenance service, ensuring that faults and maintenance requests within the accommodation are dealt with in a timely manner.

Role Responsibilities

• Undertake repair and maintenance tasks to a high‑quality standard including plumbing, joinery, electricals, painting and decorating and supervise any of these aspects that are subcontracted.
• Carry out and close reactive maintenance jobs in a timely manner and to a consistently high standard.
• Ensure all residents enjoy a high level of maintenance and cleanliness.
• Understand and respond to health and safety matters in a timely manner.
• Administer all maintenance and health and safety records.
• Carry out PPM checks (e.g. emergency lighting, fire alarm).
• Assist with visual daily health and safety checks.
• Support and complete risk assessment monitoring.
• Escalate all Heath, Safety, Welfare and Security issues or concerns to the Line Manager.
• Carry out redecoration and repairs within apartments and communal areas.
• Identify and communicate any potential areas for future works.
• Complete all paperwork and procedures in line with company policy.
• Escort contractors whilst working on site.
• Conduct building audits including health & safety and compliance.
• Assist with periodic and tenancy end inspections and associated maintenance tasks resulting from these.
• Preparing apartments for occupation.
• Support with CapEx improvement works/schedules.
• Respond appropriately to emergencies or urgent issues as they arise and be part of a maintenance call‑out procedure.
• Manage and meet agreed KPI’s as set by the line manager.
• Working closely with the Management team to co‑ordinate the preparation of amenity spaces for events.

Attributes & Skills

• Previous experience of domestic electrical/plumbing/general maintenance would be an advantage.
• Hold a relevant qualification in either plumbing, joinery or electrical systems would be an advantageous if at all possible.
• Have a thorough understanding of Health & Safety legislation and the impact of the works being undertaken.
• Previous building mobilisation experience would be an advantage.
• Well organised, ability to problem solve, prioritise and work under pressure.
• Understanding the importance of achieving deadlines and ensuring quality output.
• A strong team player supporting all colleagues when required and feel confident to put forward suggestions and ideas.
• Attention to detail and taking ownership of all of core tasks/duties.
• Professional presentation, confident and outgoing in nature.
• Excellent verbal and written communication skills.
• Fluent in written and verbal English, culturally aware and able to adapt communication style.

Hours of Work

• Monday to Friday 8am‑5pm, 9am‑6pm or 10am‑7pm on a rota’d shift basis.
• We require you to work 1 in 5 Saturday’s 8am to 5pm on a rota’d shift basis, with hours given back in lieu the following week.
• During our summer turnaround period, we may require additional support to cover additional hours.

The benefits

25 days holiday

bank holidays

Life assurance

cover

Mental health

support

Company pension

contribution

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