Senior Residential Support Worker – Complex Needs

Company: Mpa Recruitment
Apply for the Senior Residential Support Worker – Complex Needs
Location: Northern Ireland
Job Description:

MPA Recruitment are working in partnership with our market leading healthcare client Apex Housing to recruit Permanent Residential Workers with complex needs, in the Derry/ Londonderry Area.

This role will be based at Belmont Cottages.

This is a Full-time role (36 hours per week) to include weekends.

There is also a permanent part time role available (24 hours per week)

The salary for all Care Assistant positions is £25,992 per annum. (£13.47 per hour)

This is a fantastic opportunity to secure a permanent Residential Worker contract with a passionate healthcare provider in a supportive, patient centred care environment

Job Duties:

  • To effectively manage the varying needs within 4 different cottages
  • To provide care that is resident focused whilst ensuring that residents’ dignity and privacy are maintained at all times.
  • To respect and promote the rights and entitlements of people with learning difficulties and complex needs and be responsive to individual needs of the service users
  • Conduct Heath and Safety Audits as required
  • To be able to effectively manage a large frequency of incidents involving adults who display complex needs
  • To ensure appropriate documentation is established and maintained in respect of new residents and continuous evaluation of residents’ support plans
  • Comply to all health and safety policies including accident/incident reporting and reporting all additional concerns
  • To ensure all services are delivered in accordance with recognised standards including RQIA and Apex policies and procedures
  • To promote the self-esteem, happiness and emotional health of service users
  • To accompany service users on social and recreational outings and other appointments, as required.
  • Carry our house visits with manager as required
  • Attend fundraising committee meetings
  • Establish and maintain good working relationships with the multidisciplinary team, residents, visitors, colleagues, relatives, other departments and all levels of management
  • As a shift leader you will have direct responsibility for analysing staffing levels, coordinating workloads and delegating as appropriate
  • Managing the staff within the scheme and liaising with the manager to identify and establish work targets and development objectives

Essential Criteria

  • QCF/NVQ 2 Health and Social Care or equivalent
  • A minimum of 1 years’ experience in a support working role with learning difficulties AND Challenging behaviour in a community/residential setting
  • Must be currently registered with NISCC OR if new to the sector must achieve registration within 6 months.
  • Have previous administration experiences

OR

  • A minimum of 2 years’ experience in a support role working with adults with learning difficulties AND challenging behaviour in a community/residential setting
  • Have previous administration experience
  • Must be currently registered with NISCC OR if new to the sector must achieve registration within 6 months.

AND

The above experience must include supervisory responsibility

Above experience must demonstrate the use of IT and the provision of admin support to include regulatory, scheme and resident reports

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Further Information:

Employee benefits:

· Starting at 4 weeks annual leave and 12 statutory days pro rata (increases with length of service)

· Company pension scheme contributions Employer 6%, Employee 4%

· Company maternity/paternity pay

· Company sick pay

· Continuous training and development

· Free onsite parking

Employee health and wellbeing:

· Apex promotes wellbeing for employees, consisting of a number of health and wellbeing initiatives

· Access to Inspire Workplaces’ Employee Assistance Programme and online Support Hub

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Posted: June 1st, 2026