Overview
The National Trust is renowned for its food and hospitality. We run 185 cafes, tea‑rooms and restaurants across England, Wales and Northern Ireland, and we’re looking for a Food and Beverage Team Member. The role is based in a rural area, so please consider your commute before applying.
Salary: £12.75 per hour
Contract type: Zero‑hour contract – we can’t guarantee a set number of hours each week. Flexibility is required; weekend and bank holidays are part of the role but evening or split shifts are not.
Contract duration: Fixed term until 30th November 2026
Applicants will complete an online assessment to replace a CV or application form.
Responsibilities
As a Team Member your main focus will be front of house, welcoming and looking after customers. You will provide outstanding service, make recommendations, keep food and drink standards high, maintain displays, and occasionally assist with kitchen duties. Training will cover allergens, food safety and ongoing professional development.
Qualifications
- No experience required – we’re looking for people who are happy to work in a team or on their own initiative
- A people person who cares about providing great service
- Enthusiastic and willing to learn
- Eligibility to work in the UK
Package
- Substantial pension scheme of up to 10% of basic salary
- Free entry to National Trust places for yourself, a guest and your children (under 18)
- Season ticket loan
- EV car lease scheme (for roles that meet the salary criteria)
- Work‑time perks: gym memberships, shopping discount codes, cinema discounts
- Holiday allowance up to 32 days, with a purchase scheme subject to minimum criteria
Location
Dyffryn Gardens, St Nicholas, CF5 6SU
Closing Date
31st May 2026
Equal Opportunities Statement
The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here.
Safeguarding Statement
The National Trust is committed to a safe recruitment process to ensure suitable staff are appointed. We will not accept applicants who are not suitable to work with children, young people or adults at risk. Contact the People Service Centre for any questions.
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