About the role
The Direct Payment Advisor plays a key role in ensuring that individuals in Powys are supported to make informed decisions about receiving care and support through a Direct Payment. This role involves identifying the suitability of Direct Payments at two critical stages: before an application is made to the Care Practice Forum, and again six weeks after implementation to confirm the arrangement is appropriate and sustainable.
About you
- Ability to communicate with a wide range of stakeholders, including senior managers, Council members, and members of the public, including vulnerable adults.
- Strong numerical and analytical skills.
- Above-average report writing and presentation skills.
- Proficiency in ICT software packages, particularly Excel, as well as web-based systems.
- Ability to adapt quickly to the use of customised software, e.g., WCCIS, Corporate Insight Center, MapInfo, Crystal Reporting, Lime Survey, etc.
- Ability to focus for extended periods while manipulating, extrapolating, and analysing data using spreadsheets, graphs, and multiple data sources simultaneously.
What you will do
- Carry out structured discussions to determine whether a Direct Payment is suitable for an individual before an application is made to the Care Practice Forum.
- Evaluate the suitability of the Direct Payment six weeks after implementation, ensuring it remains appropriate, safe, and aligned with the individual’s outcomes.
- Provide clear, evidence-based advice to allocated workers, individuals, carers, and Suitable Persons on the responsibilities and implications of receiving a Direct Payment.
- Assist clients who lack technological capability by helping them log in to the necessary managed account portal, navigate, and authorise timesheets based on schedules.
- Record discussion outcomes and recommendations in line with Powys County Council policies and within WCCIS or other relevant systems.
- Contribute to wider service improvement by identifying common barriers, risks, or support needs and feeding these into process development or training.
If you have any questions about the role, please contact: Lewis SmithEmail: Lewis.smith@powys.gov.ukTel: 01597 827047
Enhanced DBS Check required (regulated activity under the Safeguarding of Vulnerable Groups Act 2006 as amended by the Protection of Freedoms Act 2012).
Service: Adult Social Care
Salary: Grade 6 Point 11 to Point 14 (£28,142 to £29,540) per annum pro rata (£14.58 to £15.31) per hour
Please note that at this point, Powys County Council is not accepting applicants who require a Skilled Worker visa as a prerequisite to a right to work in the UK. Applicants should ensure they have the right to work in the UK before applying for a vacancy.
What we offer
- We will train you and develop your skills
- Flexible Working
- Guaranteed defined benefit Pension Scheme
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