WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2026, AS VOTED BY OUR TEAM MEMBERS! No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.
A WORLD OF REWARDS
- Hourly rate of £13.21
- Quarterly Bonus (results based)
- Free, healthy and high quality meals when on duty
- Grow your Career!
- Personal Development programmes designed to support you at every step of your career
- A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
- Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
- Team Member Referral Program
- Discounted dental and health cover
- High street discounts: with Perks at Work
- Free car park
- Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
- Guest Experience Day: 1 night stay with breakfast and dinner
- Modern and inclusive Team Member’s areas
A Food and Beverage Administrator is responsible for carrying out the daily activities of the office to deliver an excellent food and beverage experience while providing secretarial support, managing the mail, and carrying out filing.
What will I be doing?
- Supporting and coordinating staff training activities, including maintaining training records, scheduling training sessions, and assisting with onboarding documentation
- Carrying out daily Food and Beverage administrative activities in line with Hilton standards, policies, and procedures
- Providing secretarial support to the Food and Beverage team
- Ensuring all communications—especially those relating to owners, guests, and the Corporate office—are handled promptly and professionally
- Managing incoming and outgoing mail
- Maintaining adequate office and departmental supplies
- Building and maintaining effective internal and external relationships
- Carrying out all filing and maintaining accurate and organised records
- Complying with all key security mandates
- Reporting maintenance issues, hazards, defective materials, or equipment
- Maintaining a clean, tidy, and orderly work area
- Assisting with special projects related to the Food and Beverage department
What are we looking for?
- Excellent verbal and written communication skills
- Excellent administration and IT skills
- Committed to delivering a high level of customer service, both internally and externally
- Flexibility to respond to a range of different work situationsAbility to work under pressure
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous administrative experience in a fast‑paced environment
EVERY JOB MAKES THE STAY. At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.
Find out more about all our brands and hotels – Hilton Brands | Global Hospitality Company
Work Locations: Hilton Birmingham Metro
Schedule: Full-time
Brand: Hilton Hotels & Resorts
Job: General Manager/Hotel Manager
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