As & When Receptionist / Administration Assistant

Company: Barnardo's
Apply for the As & When Receptionist / Administration Assistant
Location: Alcester
Job Description:

Stratford District Children & Family Centre’s are a friendly welcoming service who work together with our partner agencies to support families and young people to achieve the best possible outcomes and improve their life chances. The service is tailored to local need with specific provision based on in-depth understanding of the local communities it serves. The Children and Family Centre service includes the following core elements: coordination and administration of the designated Children & Family Centres, associated outreach provision and volunteer co‑ordination; provision of a range of stay, play and learn opportunities; service, locality and community development.

We are seeking to recruit an enthusiastic As and When Administrator who will support our team at our Children and Family Centres who are based in Stratford District, this post is to cover when needed across all our three Children and Family Centres: Alcester, Stratford Upon Avon and Lighthorne Heath, please note these are based in WARWICKSHIRE.

Objectives of Service

To join the admin team across the Stratford District Group of Children and Family Centres in delivering an efficient and effective service. We are looking to appoint an experienced administrator who will be able to hit the ground running and available to cover annual leave for the existing admin teams.

The administrator is the touchstone of the service and the first point of contact in the Children and Family Centre. You need to be confident with good communication skills. You will be exceptionally organised, ensuring that reporting systems are in place, data is collected and input correctly.

The Children and Family Centre staff team includes a Children’s Services Manager, Administrators, Early Years’ Practitioners, Volunteer Co‑ordinator and our team of volunteers. We work in partnership with a range of other services to support families including but not exclusive to Family Support Workers, Health Visitors, Midwives, Family Information Service, Parenting Project and Speech and Language therapists, who all bringing a rich mix of experience and skills to the work of each centre.

Job Specific Requirements

It is especially important that the successful candidate is able to demonstrate experience of and/or an understanding of the following:

  • Highly proficient in all Microsoft packages
  • Being able to confidently input information on a database – training will be provided
  • Use of Outlook to diary meetings, room bookings with various partner agencies and schedule tasks, accuracy is essential
  • Dealing with information which is highly confidential, knowledge of GDPR
  • Helping to maintain mailing lists and databases
  • Meeting deadlines
  • Confidence in communicating effectively with both internal and external audiences and our local community
  • Confidence in handling small amounts of money, using petty cash systems.
  • Confident to open and close the premises, this includes as a lone worker
  • There are some physical aspects to the role, for example unpacking and storing items delivered, transportation of items across centres

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification and Job Description: this should be done with an understanding of the context of the service described.

The post we are seeking to fill is for an As and when Administrator working when required. Our centres are open Monday‑Friday 9.00‑5.00 we will therefore require this postholder to be able to work these hours. Please note, we are open all year round.

If you have any questions about the role please contact: Nichola Gillmore 07594510674 (Tuesday . Wednesday and Thursday) or nichola.gillmore@barnardos.org.uk

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

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Posted: June 1st, 2026