Junior IT Helpdesk Agent — Shift-Based Support

A leading IT services provider in Manchester is seeking a Service Desk Agent/Technical Remote Specialist to provide telephone and remote first-line IT support. This junior-level position offers training and is part of a new project. Responsibilities include liaising with other teams, maintaining knowledge databases, and handling routine queries. The role is full-time with a flexible benefits package including private medical insurance and a pension scheme.#J-18808-Ljbffr…