Member Experience Coach

Company: Signature Health & Fitness LTD
Apply for the Member Experience Coach
Location: Lincoln
Job Description:

Signature Health & Fitness is a premium coaching facility focused on helping everyday people build strength, confidence and long-term sustainable results through Small Group Personal Training.

Our approach combines high-quality coaching, accountability, education and community to create an environment where members feel supported whilst working towards their goals. We specialise in delivering structured group personal training sessions alongside lifestyle, nutrition and habit support to help members improve both physically and mentally.

At Signature, we pride ourselves on creating a welcoming, professional and high-energy culture for both members and coaches. We are passionate about developing people, raising standards within the fitness industry and building a team that genuinely cares about member experience and long-term transformation.

As a growing business, we are committed to providing opportunities for coaches to learn, progress and develop their careers within a supportive and ambitious environment.

Role Description

Signature Health & Fitness is looking for an enthusiastic, motivated and people-focused coach to join our growing team.

This is an exciting opportunity for a coach who is passionate about delivering an exceptional member experience, building strong relationships and helping people achieve long-term results through Small Group Personal Training.

We are looking for someone who brings energy, professionalism and a genuine desire to grow and develop within a high-performing coaching environment.

This is a part-time employed role of approximately 20 hours per week, with opportunity for progression and into a larger/full-time role in the future.

Responsibilities

  • Deliver high-quality Small Group Personal Training sessions
  • Support and guide members throughout their fitness journey
  • Conduct member tactic builder calls
  • Operate and oversee our member check-in/traffic light system
  • Attend weekly team meetings and development calls
  • Help create a positive, welcoming and high-energy training environment
  • Build strong relationships with members and contribute to member retention

What We Offer

  • Competitive hourly rate (£13–£16 per hour depending on experience)
  • Opportunity for long-term progression within the business
  • Ongoing support, mentorship and development
  • Opportunity to grow your own personal training client base alongside your employed role
  • Positive team culture and supportive coaching environment

Qualifications

  • Certifications in Level 3 Personal Training (e.g., ACE, NASM, ACSM, or similar)
  • Expertise in Personal Training, Group Fitness, and Fitness Program Development
  • Strong interpersonal and communication skills to interact effectively with members and colleagues
  • Ability to demonstrate proper exercise techniques and ensure client safety
  • Knowledge of nutrition and wellness to guide clients in achieving their health and fitness objectives
  • First Aid Certification is preffered
  • Previous experience in a fitness or coaching role is preferred but not mandatory

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Posted: June 1st, 2026