This post holder will be working as part of a busy team in the Therapy Outpatient Administration Hub based in Wonford Hospital.
The main duties of this role include:
- Answering telephones and dealing with appointment requests/queries
- Ensuring all administrative processes and enquiries are dealt with in an efficient and timely manner
- Booking patient appointments from waiting lists, ensuring appointments are booked accurately on the system
- Using the NHS E-Referral Service to upload referral letters to EPIC
- Working as part of a wider team and helping to cover colleagues during sickness and annual leave
About the Role
For more information on the Job Description and Responsibilities please click the link below.
More detail about the role
We are looking for someone to join our team who can provide an efficient, professional administrative and clerical service to the Therapy Department. You will form an essential part of our busy team ensuring patient appointments are booked accurately and information is updated regularly in a timely manner. You will also need to provide effective communication to both patients and staff in order to ensure the smooth running of the service. The role is office based at the Royal Devon & Exeter Hospital.
Working Pattern: 37.5 hours per week. 9-5 Monday to Friday
Interview Date: To be confirmed
For further information please contact: Jackie Hatton – Admin Lead on 01392 402442 or Jackie.hatton@nhs.net .
This is an internal vacancy for Royal Devon employees, therefore Bank workers are currently not eligible to apply for this vacancy.
As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.
Preference will be given to staff with ‘Priority’ and ‘At Risk’ status including NHS At Risk staff throughout Devon.
The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.
We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we will help you get there.
Salary is not the only financial benefit
You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including:
- National discount services such as the Blue Light Card and Health Service Discounts.
- Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
- Car lease schemes.
- The NHS Pension scheme (one of the most generous and comprehensive in the UK).
- Cycle to work scheme
These are just a few of the benefits available – if the role is something you are interested in, we would love to hear from you.
- Salary Band 2: £25,272 per annum pro rata
- Frequency Annual
- Vacancy Reference 185-1350-13231
- Contract Type Permanent
- Closing Date 2 June, 2026
- Job Category Administration
#J-18808-Ljbffr…