Innkeepers Collection Room Attendant

Everything we do as a business is built on the enthusiasm and professionalism of the people in our team roles. So if you have a passion for delivering a great guest experience and creating a comfortable and welcoming environment, then this is the job for you.

What You’ll Do In This Role

• Ensure our guests want to revisit us and recommend us to their friends and family by working with the team to provide a warm, friendly and genuine welcome or farewell.
• Take pride in ensuring that each and every one of our guests is enjoying their stay by engaging them in appropriate conversation and discussing our guest experience survey.
• Clean and present our bedrooms, bathrooms and public areas perfectly – to the Innkeepers Lodge brand standard.
• Maintain the highest standards of cleanliness and safety by following set‑up and close‑down procedures at all times.

What We Look For in Our Room Attendants

• Passionate about great service.
• Taking pride in maintaining the highest standards of cleanliness and safety.
• Great eye for detail.
• Ability to work calmly under pressure.
• Whatever your level of experience, we’ll give you all the training you need.

What’s in It for Me?

• Flexible shifts – to fit around the other important things in life.
• Massive 33% discount across all our brands for dining and entertainment, including Nite at Miller & Carter, a family roast at Toby Carvery and socialising with friends at All Bar One.
• Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment – fun, laughs and lifelong friends.
• Team socials – work hard, play hard.

On top of this, we offer a pension, 28 days paid holiday, high‑street shopping discounts and free shares. We also provide a free employee helpline to support you with whatever life throws at you.

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.

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