Overview
We are itsu, the leading Asian‑inspired quick‑service retail and grocery brand with over 80 restaurants across the UK and Belgium, and a growing wholesale business across Europe and beyond. Our cuisine is made fresh in every restaurant, every day, and has made itsu a top choice for healthy eating.
In addition to our restaurants, itsu offers a range of high‑quality Asian‑inspired foods available online and in supermarkets. We are excited to be a leading brand in this market and have ambitious plans for continued growth both domestically and globally.
Responsibilities
- Cutting fresh fish and preparing ingredients
- Rolling maki and creating our famous itsu dishes
- Cooking with care and precision
- Maintaining the highest standards of food quality and safety
- Delivering excellent customer service with a smile
No experience? No problem! We’ll teach you everything you need to know. Your training will be a mix of hands‑on learning in‑store, supported by your team and managers, and digital learning through our app and Academy courses. This will give you the confidence and skills to shine.
We pay our bonus after your initial training!
Qualities we value
- I take pride in what I do
- I care for people
- I want to grow myself & others
- I build trust around me
Benefits
- Pay every Thursday with early wage access via Wagestream
- Breaks are paid, and your healthy lunch is on us every day
- Invite family and friends over for a meal with a 50% discount in every itsu shop
- Enjoy 28 days of paid holidays
- Career progression opportunities: earn up to £14.00 as a Team Member Pro (including hourly bonus) or £14.75 plus quarterly bonus as a Team Leader with guaranteed full‑time hours
- We cover your income and critical protection if you are unwell and can’t work
- Free online GP service and 24/7 access to mental health therapists; managers are trained in Mental Health First Aid
- Discounts at major retailers and gym memberships
- One‑of‑a‑kind social, family and sport events
We are passionate about sustainability. Please check our sustainability milestones here.
No matter what you do at itsu, we’re committed to providing equal opportunities for everyone. We celebrate diversity and encourage you to be your true self.
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