Maintenance Team Member

The Opportunity

A great hotel experience depends on the small things working perfectly—from lighting and heating to fixtures, fittings, and quick responses when something goes wrong. As a Hotel Maintenance Team Member, you’ll play an important part in keeping our hotel safe, functional, and welcoming every day.

Hotel

Holiday Inn Maidenhead/Windsor. The Holiday Inn Maidenhead/Windsor Hotel is conveniently situated near the M4 and just a 20‑minute drive from Heathrow Airport (LHR). Windsor city centre is only 6 miles away and easily accessible by a direct train from Maidenhead station.

What You’ll Be Responsible For

Day-to-Day Maintenance Support

• Carry out a wide range of maintenance and repair tasks across the hotel, including basic plumbing, electrical, and mechanical work.
• Respond promptly to maintenance requests and emergencies, resolving issues efficiently and calmly.

Preventative Care & Attention to Detail

• Assist with routine inspections of hotel facilities and equipment, spotting issues early and helping prevent disruption.
• Support the delivery of preventative maintenance programmes that keep everything working as it should.

Safety, Care & Standards

• Ensure all maintenance work is carried out safely and in line with health & safety guidelines and procedures.
• Take pride in maintaining clean, tidy, and safe working areas at all times.

Teamwork & Communication

• Work closely with the Maintenance Manager and wider hotel team, supporting tasks and projects as required.
• Assist with coordinating contractors and suppliers, helping ensure work is completed to a good standard and within agreed timescales.

Records & Responsibility

• Keep accurate records of work completed, parts used, and any relevant costs.
• Communicate clearly about issues identified, actions taken, and follow-up required.

Benefits

• Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
• Access to the IHG Employee Room Benefit Programme across their global portfolio. (T&Cs apply).
• Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing.
• Refer a friend scheme from £500 to £1000 per referral.
• Hospital Plan.
• Online Health Portal.
• Eye Care.
• Employee Discount Schemes – 100’s of discounts, ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Pension Scheme.
• Free meals on duty.
• Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit.

Who This Role Is For

• Enjoys hands‑on, practical work and fixing problems
• Takes pride in keeping spaces safe, functional, and well cared for
• Is reliable, organised, and motivated to do a good job
• Feels satisfied when others can relax and work comfortably because of their efforts
• Works well as part of a team and is happy to support where needed
• Wants to build experience and develop skills within a hotel environment

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