Hours per week: 29.6
Salary: Up to £28,132 (FTE: £35,166) depending on experience
About the Role
We’re excited to be looking for an External Quality Assurer for Functional Skills and Preparation for Life and Work to join our External Quality Assurance team. The team is responsible for maintaining the integrity of our internally assessed qualifications, including approval, monitoring and evaluation of our centres.
The purpose of this role is to ensure quality assurance compliance, drive a high standard in assessment activities and continuous improvement in practice within our centres, ensuring a first‑class service that meets the needs of customers and learners, supports market growth and promotes advancement in learning.
You’ll assess and manage risk and performance of centres and their staff through analysis and review of data and evidence from a variety of sources, including regulators and customers, as part of the quality process to ensure qualification and regulatory compliance.
How You’ll Make an Impact
- Carry out external quality assurance activities, completing reports within specific Service Level Agreements (SLA) to a high standard and keeping all relevant parties informed of outcomes.
- Collaborate with internal and external stakeholders to tailor quality assurance activities to specific centre requirements, ensuring clear communication and documentation within CRM, and delivering on time while considering budgeting.
- Ensure compliance of all qualifications within your regional area in line with NCFE requirements, the General Conditions of Recognition and other relevant regulatory criteria.
- Deliver exceptional customer service to all stakeholders, reflecting on feedback to drive improvement in your own work practices and processes as well as the wider EQA team.
Requirements
- Relevant subject expertise, qualified to at least Level 3 in English and Maths.
- Recognised teaching qualification.
- Qualification in external quality assurance or willingness to work towards it.
- Qualification in assessment & internal quality assurance.
- Evidence of at least 3 years working in an educational quality assurance role with knowledge of assessment and external quality assurance principles.
- Knowledge of current developments in education and assessment.
Benefits
- Annual leave starting at 25 days and increasing up to 30 days with length of service.
- 8 bank holidays and an additional 3 days off during the Christmas closure.
- Birthday or other life event celebration day.
- One hour per month dedicated to wellbeing activities.
- Learning and Wellbeing fund up to £200 per year.
- £400 per year towards any NCFE accredited qualification.
- Up to 20 volunteering hours per year.
- Flexible working culture with a hybrid approach.
- Early finish on Fridays at 4:30pm.
- Health cash plan through Westfield to claim towards health costs such as dental and optical.
- Tech and Home scheme with savings at Currys and IKEA.
- Employee Assistance Programme with a confidential helpline and access to face‑to‑face and telephone counselling.
- Pension up to 9% employer contribution when you contribute 3%.
- Death in service payment worth 4x your salary.
How to Apply
Before applying, please note that we require all candidates to be able to demonstrate proof of Right to Work in the UK. Ready to join us and shape real change? Apply with your CV if you have the commitment to excel in this position.
Closing Date: Thursday 4 June 2026
Interview Date: Monday 15 June 2026
Post Justification: This post is exempt from the Rehabilitation of Offenders Act 1974. Applicants must declare any cautions, convictions, reprimands, and final warnings that are not protected as defined by the Act.
Equality, Diversity and Inclusion (EDI) statement
We’re committed to building rich diversity into our workforce at all levels, ensuring that we understand and represent the communities and customers we serve. We do not discriminate against anyone due to gender, sexuality, race, age, religion, beliefs, identity, social background, visible or hidden disability, or neurodiversity. We pride ourselves on a collaborative, vibrant, high‑performance culture that embraces everyone, celebrates uniqueness, and enables everyone’s voice to be heard.
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