Vivienne Westwood is seeking an E-commerce Junior Digital Site Merchandiser to join the Ecommerce Team in its London (Merton) office on a full‑time basis with hybrid working options.
Key Responsibilities
The Junior Digital Site Merchandiser will assist with merchandising inventory, catalogues, pricing, promotions, analyze shopping behaviour, and online visual appeal sitewide – all aimed at driving revenue.
Content Management
- Execute product assortment rules within Business Manager. Sort assigned product categories and subcategories, considering view type, image variants, swatches, image tags, and availability.
- Support visual merchandising of PLP and PDP for the website, ensuring products are presented accurately and updated according to sales strategy, product launch calendar and business/analytics insight.
Inventory Management
- Work alongside merchandisers to maintain B2C Commerce price books, export product data catalogues for new and existing content, ensuring product availability and accurate merchandising across sites.
- Monitor and assess the performance of all imported inventory feeds alongside content assets to assure the correct information is shown per storefront. Apply manual HTML code and updates where needed.
- Identify any site errors related to inventory records, risk assess product stock level and availability data in each site context.
Campaigns and Promotions
- Support the merchandise team with timely execution of onsite campaigns, product or promotions, product launches, and seasonal activity, extending campaigns with custom attributes to meet specific business requirements.
- Maintain and monitor promotional messaging across site configuration including homepage, cart, checkout, PLP, PDP, and quick view. Identify coupon error handling logic and messaging.
Reporting and Analytics
- Support on individual order processing issues and assess reporting on key web metrics for the team and wider business.
- Monitor onsite performance of store fronts, report and analyze key onsite metrics across conversion funnel, click‑through, page performance, and search performance. Assist with sequencing of categories across all pages to drive CTR and conversion rate.
Profile & Key Skills
- At least 2 years’ experience with Salesforce B2C Commerce Cloud Platform and content management.
- Experience using Commerce Cloud Business Manager and web/digital merchandising expertise.
- Data‑driven, strong analytical and numerical skills.
- Understanding of staging environments and basic HTML coding and web design experience is a plus.
- Experience managing web‑based analytical tools, such as Google Analytics, Power BI, Tableau.
- Strong PC skills – advanced Excel, Word, PowerPoint.
- Team‑orientated and willing to work as part of a collective.
- Able to deliver under pressure and prioritize accordingly.
Note: This is not an exhaustive list of duties and additional duties may be required to fulfil the role’s requirements.
Benefits
- Staff discounts
- Training
- Health & Wellbeing support (includes private medical health insurance, EAP, gym discounts, access to financial planning service, etc.)
- Cycle‑to‑work scheme
- Generous annual leave allowance
- Pension scheme
- Opportunity to develop new skills and progress in your career
- Opportunity to work for a company that cares about its people and the environment
Vivienne Westwood is an equal‑opportunity employer committed to diversity and inclusion. Discrimination and harassment on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic is prohibited.
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