HR Apprentice

Cinch is looking for a motivated and enthusiastic HR Apprentice to join our team. The successful candidate will support the HR department in delivering a high-quality service across the employee lifecycle. This role is ideal for someone with a passion for HR, strong organisational skills, and a commitment to professional development.

Hours: Monday to Thursday 8am–4:30pm with a 45 minute lunch break; Friday 8am–3:30pm with an hour lunch break (37 hours 30 minutes a week).

Duration: 1 year 6 months.

What you’ll do at work

• Assist with maintaining employee records, updating HR databases, and filing confidential documents.
• Help post job adverts, schedule interviews, and communicate with candidates.
• Support the induction process for new employees, ensuring all paperwork is completed and processed.
• Respond to basic HR queries and direct employees to the appropriate resources.
• Help gather payroll information and support payroll processing tasks.
• Assist with organising training sessions and maintaining training records.
• Participate in HR-related projects and initiatives as directed by the HR team.
• Help ensure HR policies and procedures are followed, supporting audits and compliance checks.

What We Offer

• Structured apprenticeship programme with full support for professional qualification.
• Mentoring and ongoing training from experienced HR professionals.
• Friendly and inclusive working environment.
• Pension, death in service, 25 days holiday per annum, sick pay based on Bradford factor, and EAP with some discounts.

Training

• Service Delivery: Deliver excellent customer service on a range of HR queries and requirements, including solutions, advice and support primarily to managers.
• Problem Solving: Use questioning and active listening skills to understand requirements and establish root causes before developing HR solutions.
• Communication & Interpersonal: Deal effectively with customers/colleagues using sound interpersonal skills and communicating well through a range of media.
• Teamwork: Consistently support colleagues, collaborate within the team and with HR to achieve results.
• Process Improvement: Identify opportunities to improve HR performance and service; act on them within the authority of the role.
• Managing HR Information: Maintain required HR records, prepare reports and management information from HR data as required.
• Personal Development: Keep up to date with business changes and HR legal/policy/process changes relevant to the role; seek feedback and act on it to improve performance and overall capability.
• The apprentice will be working towards the HR Support Level 3 Apprenticeship Standard.
• Monthly classroom attendance at Colchester Institute (Colchester Campus).

Requirements

• GCSE in Maths and English (grade 9‑4 / A*‑C).
• Share any other relevant qualifications and industry experience; the apprenticeship can be adjusted to reflect what you already know.

Skills

• Customer care skills.
• Logical thinking.
• Initiative.
• Non‑judgemental attitude.

Other requirements

• Genuine interest in pursuing a career in HR.
• Willingness to work towards a recognised HR qualification (e.g., CIPD Level 3).
• Strong organisational and time‑management skills.
• Good written and verbal communication abilities.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Attention to detail and ability to maintain confidentiality.
• Positive attitude and willingness to learn.
• Previous experience in an office or customer service environment.
• Understanding of basic HR principles or UK employment law (not essential).
• Ability to work well in a team.

The role may require occasional travel to Cinch Connectivity sites as needed.

After this apprenticeship

• Possible HR Assistant role with progression and support to Level 5.

Reference code: VAC2000028670

#J-18808-Ljbffr…