Bar and Waiting Team

Lounges are special places, and what makes them special are the brilliant people who run them – and you’ll be one of them. As a Front of House Team Member, you’re a natural at making people feel welcome and comfortable, reading each customer and adapting your style and approach whether they’re working quietly or celebrating a birthday.

You’ll work with management and the entire team, delivering a series of shifts to ensure every customer leaves happy, using your communication skills and self‑motivation to maintain pace and meet deadlines.

The Good Stuff

• Tips shared equally across the team, based on hours worked
• Paid breaks
• Staff food on every shift, regardless of hours worked
• 50% off food and drinks (including alcohol) from day one at all three of our brands – Lounge, Cosy Club and Brightside
• 28 days holiday (inclusive of Bank Holidays) pro rata
• Competitions and incentives (e.g. all expenses paid trip with a supplier)
• Christmas and Boxing Day off
• Best staff party – Loungefest
• Emotional and practical support via the Licensed Trade Charity
• Power over your pay with Wagestream
• Company pension scheme
• Long service awards
• Great opportunity for personal development and career progression in a fast‑growing business

What you’ll bring

• Bags of energy and your own personality – we can teach you the rest
• A natural talent and passion for hospitality
• Extremely driven and relentless at overcoming challenges or obstacles
• Good communication skills with the ability to build rapport and trust
• Self‑motivator who works at pace with limited supervision while adhering to pressure and timescales

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