Food and Beverage Team Member – Visitor Attraction – Gelataria
Seasonal fixed-term contract: June – August, 32 hours per week.
Up to £12.92 per hour.
Due to the location of the estate, your own transportation is advised.
Working mainly in the Gelateria, while also supporting the Cyder Bar and estate events, our team members play a vital role in ensuring each and every one of our visitors has a memorable day with us. A passion for excellent customer service and a desire to grow your own skills are paramount. This fixed term role will mainly work in the Gelateria whilst also being able to support other venues when required, giving you a fantastic opportunity to experience a variety of service styles. We are looking for strong hospitality team members that can adapt quickly and be flexible over the summer months to help deliver our daily offerings but also support during out of hours private events.
Whilst food and beverage, gelateria and barista experience is preferred, additional training will also be offered.
What we can offer
- A positive workplace environment with opportunities to develop personally and professionally.
- Stay in shape with complimentary use of our gym and wellbeing classes.
- Look after your wellbeing with complimentary access to our spa and swimming pools and an exclusive 50% off spa treatments.
- Enjoy shopping in both our shops on the estate and online with a 30% discount for all our colleagues and free delivery for any online purchases.
- Discover exclusive perks with discounted hotel stays for staff, accompanied by a fantastic 30% discount at our restaurants.
- Complimentary garden membership for Newt and our partner gardens including the Eden Project, Kew Gardens, and the Lost Gardens of Heligan.
- Complimentary meal whilst on shift, created using fresh produce from our estate by our dedicated food chefs.
- We value your hard work and recognise your achievements through our colleague recognition programme “Newt Awards” with the opportunity to achieve a variety of rewards including a complimentary hotel stay.
- Support from our Employee Assistance Programme for both yourself and your family.
- A team that knows how to have fun with monthly team activities and estate-wide team events.
- Access your earnings anytime with Wagestream, with access to nationwide brand discounts.
- Up to 30 days annual leave each year for our full‑time team.
What we’re looking for
- Previous strong hospitality and gelateria experience is beneficial.
- Willingness to develop, grow and keep up with the demands of our developing business.
- Confident in service and feels comfortable leading.
- Great attention to detail.
- Great time management and self‑motivated.
- Passion for food, beverage, and luxury hospitality.
- Basic computer skills.
Where you’ll be working – Our Food & Beverage venues
- Gelateria – A weather‑dependent, fast‑paced environment serving our in‑house gelato to members.
- The Story of Gardening – An interactive experience designed to guide visitors through gardens in time. The F&B offering is based around the gardens on display, with a beautiful range of cakes and coffee available.
- The Garden Café – The menu is inspired by the view from our restaurant. An ever‑changing and evolving view over our production gardens, national collection of apple trees, orchards and surrounding countryside far in the distance. All our dishes and ingredients are hand‑selected to fit within our concept of vegetable‑led dining. Paired with an outstanding flight of cider from our own cider press and enthusiastic service, this dining venue offers a refined yet relaxed experience. Quality, simplicity and seasonality are at the heart of our offerings.
- The Cyder Bar – The first go‑to spot in our gardens for pastries, fresh salads and drinks. Whether guests seek a warming coffee or refreshing cider to sip in the sun. Our baristas always offer a warm welcome with a smile. As part of Cyder Bar responsibilities you will help the Gelateria during peak days.
- The Station Café – Our new restaurant at Castle Cary train station, welcoming visitors to Somerset and waving passengers off on trips around the UK. With a nod to the golden age of travel, the café serves a Brunch of brasserie classics celebrating the craftsmanship of the Newt’s butchers, cheesemakers, bakers and growers. The “Maid of Somerset” will open in April, exclusively offering afternoon tea.
Who are we – The Newt in Somerset
Nestled within an expanse of rolling fields and steeped in ancient history, our luxury country estate stands as a haven of refined elegance, inviting guests to explore acres of captivating gardens, meandering pathways, and exhibitions – accessible 364 days a year for our members. Our hotel offers a home‑away‑from‑home experience where impeccable service flourishes in an ambience of unassuming sophistication. Beyond the estate, the Newt’s essence remains tangible, with e‑commerce teams delivering finest products to homes, while media and membership endeavours keep them informed of our latest developments. Behind the scenes, talented teams from Housekeeping to HR, Finance to Farming collaborate to craft unforgettable journeys of growth, development and innovation, where every contribution creates unparalleled experiences.
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