Description
The Amazon Web Services Professional Services (ProServe) team is seeking an experienced Delivery Practice Manager (DPM) to join our Public Sector Shared Delivery Team (SDT). You will manage a team of ProServe Delivery Consultants while supporting AWS’ largest Public Sector customers through transformative projects. You will leverage your IT and/or Management Consulting background to serve as a strategic advisor to customers, partners, and internal AWS teams. As a DPM you will be responsible for building and managing a team of Delivery Consultants and/or Engagement Managers to architect and implement innovative solutions, routinely engaging with Director, C‑level executives, and governing boards, driving opportunity capture and engagement delivery, collaborating with partner teams, driving business development initiatives, and meeting and exceeding customer satisfaction targets. Your experience leading teams within the technology sector will optimize team performance through tailored people development plans, ensuring teams are aligned to customer needs and equipped to address outcomes. Delivery success is measured by delivering customer engagements on time, within budget, and exceeding expectations, while holding the Practice total utilization goal and optimizing team performance.
Eligibility for UK Government Security Clearance is required for this role.
Key job responsibilities
- Building and managing a high‑performing team of Delivery Consultants
- Collaborating with Delivery Consultants, Engagement Managers, Account Executives, and Cloud Architects to deploy solutions and provide input on new features
- Developing and overseeing the implementation of innovative, forward‑looking IT strategies for customers
- Managing practice P&L, ensuring on‑time and within‑budget delivery of customer engagements
- Driving business development initiatives and exceeding customer satisfaction targets
Basic qualifications
- Bachelor’s degree in Computer Science, Math, or a related field
- Knowledge of infrastructure‑as‑a‑service (IaaS) cloud computing transition challenges
- Experience in IT consulting/management with IT Transformation in a customer‑facing role
- Experience in program or engagement management, leading other project managers to deliver a program with multiple and concurrent projects
- Experience in enterprise architecture including virtualization technologies & distributed architecture
- Experience managing and delivering large‑scale enterprise IT projects
Preferred Qualifications
- Experience with design of modern, scalable delivery models for technology consulting services
- Advanced technology degree or AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred
- Strong project management and resource management capabilities
- Financial acumen with P&L management experience
- Ability to navigate complex stakeholder relationships and drive change
- Sales and negotiation skills for opportunity capture and proposal development
- Excellent communication, presentation, and negotiation skills with the ability to build and maintain C‑level client relationships
Equal Opportunity Employer
Amazon is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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