Patient Safety Support Officer

Patient Safety Support Officer

Closing date: 29 May 2026.

The Patient Safety Support Officer will support the Trust’s patient safety agenda as part of the Clinical Governance and Patient Safety Team.

Key responsibilities

• Support patient safety incident reporting under PSIRF, including timely record, monitoring, escalation and Datix updates.
• Coordinate and provide administrative support for patient safety investigations, learning responses and Learning from Incident and Morality Meeting processes.
• Maintain accurate records of incidents, investigations, actions and outcomes across relevant systems.
• Engage compassionately with patients, families and staff affected by safety incidents, providing sensitive verbal and written communication in line with Duty of Candour.
• Prepare correspondence, reports, presentations and learning materials, including proofreading prior to external sharing (e.g., families, coroner, regulators).
• Analyse and report incident data, identifying themes, trends and learning for governance groups and safety dashboards.
• Support compliance with patient safety policies, safeguarding requirements and national standards; bring concerns to appropriate authorities.
• Act as a point of contact for patient safety queries and support delivery of training, meetings and awareness activities.
• Plan and organise engagement and investigation processes, ensuring milestones are met and clear audit trails are maintained.
• Contribute to quality improvement activity and preparation for inspections and external reporting (e.g., CQC).
• Support policy implementation and continuous improvement in patient safety, engagement and communication practices.

Qualifications and experience

• Working knowledge and experience of administrative management and delivery.
• Sound knowledge and experience of using office-based IT systems, including Word, PowerPoint, Excel and Microsoft Project.
• Experience of complex diary management and facilitation of large-scale and complex meetings, and developing and maintaining effective office systems.
• Educated to degree level in a relevant subject (e.g., Business Administration) or equivalent experience at a senior administrative level.

Other requirements

• Subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 – Disclosure to be submitted to the Disclosure and Barring Service.
• Applicants requiring a visa to work in the UK: the Trust only provides sponsorship for registered healthcare practitioner roles (this does not include Healthcare Support Workers) and requires that you meet Home Office requirements for a visa.

Benefits

• Employee wellbeing support.
• 27–33 days annual leave.
• Flexible and remote working arrangements.
• National Health Service Pension Scheme.
• Coaching, support and career development opportunities.
• Training and education support.
• Exclusive discounts and payment schemes, including for cars and extra leave days.

Employer: Leeds and York Partnership NHS Foundation Trust.

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