Band 2 Clinical Support Worker/Band 3 Healthcare Assistant

Company: University Hospitals Birmingham NHS Foundation Trust
Apply for the Band 2 Clinical Support Worker/Band 3 Healthcare Assistant
Location: Birmingham
Job Description:

Job Summary

Do you have recent healthcare experience and a desire to put others first? Do you find fulfilment in making a difference, offering comfort, dignity and kindness when people need it most? If so, BHH would be delighted to welcome you.

We are proud to care for patients across Birmingham and surrounding areas, delivering safe, compassionate, high-quality care every day. We are seeking individuals with hands-on experience who share our values and want to develop their careers. Bring the right attitude and experience, and we will support you throughout.

We are looking to recruit healthcare assistants for multiple departments within BHH and clinical support workers for critical care.

You will typically start as a Band 2, unless you already demonstrate Band 3 skills. From day one, you will receive a full Trust induction, ongoing training, and the opportunity to complete the Care Certificate.

Clinical support workers will also receive a full Trust induction, ongoing training, and the opportunity to complete the Care Certificate and will develop specialised skills specific to critical care and the care of the critically ill adult.

Flexible working is available, with 12.5-hour shifts across days, nights and weekends, usually three or four per week, supporting work–life balance.

Please note we are only accepting applications for a minimum of 23 working hours.

To apply, you will need recent healthcare experience and GCSE Maths and English at grade C or above or UK equivalent, or an ENIC certificate.

Main Duties, Tasks & Skills Required

As a Healthcare Assistant or Clinical Support worker your workload will be varied and at times challenging. Being able to multitask efficiently while maintaining a caring, calm and supportive attitude will be essential. These qualities will help you make a real difference to your team, and to the patients and relatives who rely on us every day. Strong communication and organisational skills are key to succeeding in this role.

In This Role, You Will Be Expected To

Greet all patients and visitors to the department with courtesy, warmth and compassion.

Observe and report any changes in a patient’s physical or psychological condition to the registered nurse.

Support families and carers following a bereavement or when difficult news has been shared.

Assist patients with personal care, offering comfort and reassurance when they are in pain or distressed.

Support the clinical team in preparing and maintaining equipment in line with infection prevention and control standards.

Support patients with eating and drinking when required and ensure accurate completion of patient notes.

As a valued member of our team, you will be reliable, committed and aligned with our Trust values of Kind, Connected and Bold. We believe we can offer you not just your next job, but the foundation of a long and rewarding career.

If you are ready to make a difference, we would love to hear from you.

About Us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Job Description

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person specification

Qualifications

Essential

Please refer to the attachments to confirm the qualifications required for each role.

Experience

Essential

Please refer to the attachments to confirm the qualifications required for each role.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

For Help With Your Application, Contact

Tracey Barton

Tracey.barton@uhb.nhs.uk

01214241106

Pay scheme

Agenda for Change

Band

Band 2

Salary

£25272.00 to £27476.00 Yearly

Contract

Permanent

Working pattern

Part-Time, Full-Time, Flexible Working

Reference number

304-HCSW-BHH26

Job locations

Heartlands Hospital

Bordesley Green E

Birmingham

West Midlands

B9 5SS

Attachments

Job Description

Band 2 JD PS.pdf – 458KB Opens in a new window

Additional document 1

Band 3 JD PS.pdf – 466KB Opens in a new window

#J-18808-Ljbffr…

Posted: June 1st, 2026