Customer‑Focused IT Service Desk Agent

Fujitsu Digital Age Assurance is seeking an IT Service Desk Agent in Belfast to provide first‑line technical support. Responsibilities include troubleshooting hardware and software issues, resolving service requests, and ensuring compliance with SLA and KPI targets. The ideal candidate will have strong communication skills, the ability to manage support tickets, and a minimum GCSE education. The job requires a commitment to delivering excellent customer service within operating hours of 8am to 6pm, Monday to Friday.#J-18808-Ljbffr…