Administration Assistant

Operator – Administration Assistant

Location: Thrapston

Hours: Mon‑Fri 9:00‑17:00

Responsibilities

• Day to day responsibility for the running of the contract in a customer service capacity.
• Meet the customer’s operational requirements.
• Ensure deliveries are made on time in full.
• Provide first line support for customer and DSV to proactively handle issues.
• Support colleagues across departments to deliver enhanced service while maintaining and promoting DSV best practices.
• Complete/populate location KPIs and manage customer invoicing processes.

Qualifications

• Previous experience in a customer service role.
• Understanding of warehouse and logistic operations.
• Good communication and organisational skills, effective time management.
• Excellent attention to detail.
• IT literacy in Microsoft Office.
• Problem‑solving ability.
• Understanding of CargoWrite is desired; training will be provided.

Benefits

Competitive salary package and opportunity to grow within a successful company.

• Enhanced annual leave entitlement from your start, increasing with length of service.
• Salary sacrifice car scheme for ultra‑low emissions cars.
• Salary sacrifice cycle scheme.
• WeCare App for physical and mental wellbeing, with access to GPs for you and dependents.
• LifeWorks app for cashback and discounts.
• Life insurance, including expert probate support.

Next Steps

Please apply with your CV. All successful candidates will undergo right‑to‑work checks and, for certain sites, five‑year referencing and criminal record checks. DSV does not accept CVs from recruitment agencies unless DSV has engaged directly regarding the role requirements beforehand.

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