Who We Are
T2 group was formed in 1996 and has grown to become one of the largest providers of apprenticeships in the UK. We are the market‑leading specialists delivering high‑quality Apprenticeships in Health and Social Care and Leadership and Management. We are continuously looking at new and innovative ways to meet the needs of our learners and employers. Our aim is to reduce unemployment and drive economic prosperity by helping businesses innovate, grow and prosper through our training and coaching solutions. Throughout everything we do, we aim to provide very high standards in a positive, safe and supportive culture, that aspires to excellence and raises expectations through a clear and realistic strategy for planning and developing our learning programmes. We are a primary contract holder with the Education & Skills Funding Agency, providing funding to companies and individuals across England. We are also endorsed by Skills for Care. The Skills for Care endorsement signifies that t2 group’s Health and Social Care apprenticeships align with the highest industry standards and are designed to enhance the skills and competencies of healthcare professionals working in adult social care. It reinforces the company’s position as a trusted and reliable partner for organisations seeking comprehensive and effective training.
Working at t2 group
At t2 group we are passionate about our people. We are a committed and devoted team who strives for excellence. We have a passion to push the business forward and provide every learner with an outstanding learning experience.
Benefits Of Working With T2 Group
- Home based role
- Laptop and mobile phone provided
- 25 days annual leave + bank holidays (increasing with length of service)
- Christmas & New Year shutdown period
- Pension scheme
- Specsavers scheme
- Access to 1000’s of student discounts inc. Unidays, Student Beans and TOTUM
- £500 employee referral bonus scheme
- Enhanced sick pay & maternity reward vouchers
- Employee well‑being and assistance programme
- Access to EV company car scheme
- Life assurance cover
- Your Birthday off
- Health Cash Plan – Including Health screening, virtual GP and many more benefits
If you want to put your skills and experience to work in a new way, bring passion to work and thrive on a challenge, we might just have the perfect opportunity for you.
Position
Learner Onboarding Coach
Location
Home Based
Salary
£26,000 – £28,500 dependent on experience
About The Role
As a Learner Onboarding Coach, you will provide a structured and supportive onboarding experience for new learners, ensuring they are fully prepared and engaged at the start of their programme. You will work closely with learners and employers to ensure enrolments are completed accurately, expectations are clear, and learners are set up for success from the outset.
This is a rewarding opportunity for someone who is passionate about education, learner engagement, and delivering high‑quality support.
Key Responsibilities
- Manage and support a caseload of learners throughout the onboarding process
- Complete learner enrolments via Microsoft Teams alongside employers
- Ensure learner suitability and eligibility in line with funding requirements
- Accurately complete all associated onboarding and enrolment documentation
- Coordinate initial programme activities including workshops, Functional Skills support, and Additional Learning Support requirements
- Conduct progress reviews to ensure learners remain on track with their learning plan
- Support the embedding and recording of Off-the-Job Training
- Build strong, professional relationships with both learners and employers to encourage engagement from day one
Requirements
Essential Skills & Experience
- A genuine passion for education, learner development, and quality
- Occupational competence within the Health & Social Care sector at either:
- Level 3 – Lead Adult Care Worker
- Level 5 – Care Management
- Excellent planning and organisational skills with the ability to adapt to changing priorities
- Strong relationship‑building and communication skills
- Ability to engage and motivate learners and employers while maintaining professional boundaries
- Excellent IT skills and confidence using digital platforms
Desirable Skills & Experience
- Experience within the apprenticeship or work‑based learning sector
- Experience delivering learning and development solutions
- Experience in employer or client engagement
- Health & Social Care qualification at Level 3 or above
- Teaching or assessing qualification such as:
- Level 3 Award in Education and Training
- Level 3 Certificate in Assessing Vocational Competence
- Or equivalent/higher qualification
Additional Information
For home/field‑based roles, you must have your own transport, a reliable WiFi connection at home and car insurance covered by business use. All business mileage and expenses are covered by the company.
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