This role is subject to a satisfactory Level 1 Disclosure check.
Do you aspire to work with a values-driven organisation that truly makes a difference in people’s lives?
Join Wheatley Group as a Repairs Technician and be part of a team that delivers exceptional customer service and maintains our vibrant communities.
About The Role
To provide a reliable, efficient and professional Repairs Technician service across local communities, delivering day-to-day repairs, cyclical works and support to compliance activities where required.
The role will promote Wheatley Homes South’s “Think Yes” approach by delivering excellent customer service through effective communication, appointment keeping, safe working practices and a Right First‑Time mindset. The Repairs Technician will support the delivery of high‑quality repairs and make‑safe works, working collaboratively with customers and colleagues to achieve positive outcomes while ensuring all activities are completed in line with Wheatley Homes South standards, health and safety requirements, and relevant legislative and regulatory compliance obligations.
Who are we looking for?
The Ideal Candidate Will
- proactively removing barriers to support the delivery of excellent customer service and positive customer outcomes.
- work in line with the Wheatley Group Code of Conduct at all times.
- work collaboratively as part of a team to deliver high standards, performance and customer satisfaction.
- demonstrate excellent communication skills with customers, colleagues and partner contractors.
- take a customer‑focused approach and be innovative in identifying practical and effective solutions.
- maintain high standards in the quality of work and ensure repairs are completed Right First Time wherever possible.
- support the delivery of damp and mould works, including identifying concerns, carrying out agreed remedial works and escalating issues where required.
- be self‑motivated and effectively manage workload, appointments and time.
- attend all team meetings, toolbox talks, training sessions and participate fully in the My Contribution appraisal process.
- commit to continuous professional development through formal and informal learning opportunities.
- work in accordance with current Health and Safety legislation, policies and procedures, including taking responsibility for personal safety and the safety of others who may be affected by work activities, including compliance with CDM 2015 requirements.
- adhere to the principles and requirements of Wheatley Group’s Equality, Diversity and Inclusion policies and Customer Service Standards.
- undertake duties appropriate to the role of Repairs Technician at the employee’s base location or any other Wheatley Group establishment as required by the business.
- represent Wheatley Homes South and Wheatley Group in a professional, positive and customer‑focused manner at all times.
The Benefits We Offer
As part of Wheatley Group, we offer a sector‑leading benefits package.
The Successful Candidate Will Receive
- a rewarding career with a competitive salary;
- access to a contributory pension scheme;
- excellent leave entitlement;
- enhanced maternity, paternity, adoption and shared parental leave;
- access to a range of we‑benefits, providing discounts to high‑street retailers;
- contributions towards dental, optical, driving lessons and more;
- access to staff inclusion networks promoting an inclusive workplace;
- 24/7 access to our employee assistance programme.
Committed to inclusion
At Wheatley, we are always looking to improve diversity within our teams. We want to create an inclusive environment where everyone can contribute their best work and achieve their full potential. We actively celebrate our individual differences and recognise the collective strength this brings to our organisation. It’s important our teams represent the communities we serve, and we welcome applications from any under‑represented groups.
Closing date: 29 May 2026 at 5pm
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