Everything You Need To Know
Our Flow Compliance Team has an opportunity for you to join us as a Flow Compliance Support Technician. This role covers the entire Severn Trent region, so please be aware that travel will be required.
The Key Accountabilities Of This Role Will Include
- Interpreting TeRI BI reports & eSCADA trends for all sites to identify any issues that need resolving/investigation and liaising with other Flow Compliance Technicians and the front‑line operational flow assurance team to resolve issues promptly, with occasional site visits.
- Updating and analysing all relevant flow data spreadsheets to promptly identify potential issues which will assist in outlining the correct course of action.
- Being responsible for assuring data accuracy and reliability to maintain our quality management system to ensure we align to regulator guidance and requirements.
- Undertaking environmental flow compliance tracking update to feed into the monthly reporting and owning the reporting annual regulatory data returns to the Environment Agency and Natural Resources Wales.
- Maintaining and improving the MCERTS database to ensure that all required data is held centrally and any reporting out of the database can be completed.
- Supporting the team manager with EA and NRW meetings and audit preparation.
This role is data processing based but offers opportunities to visit sites, which is very much encouraged.
What We’re Looking For
We value character, positivity, and a caring attitude as much as technical skill. Ideal candidates will have experience analysing large data sets and an understanding of Power BI, Microsoft Excel and Microsoft Access to create new queries and reports and link them to Excel for MI generation.
Knowledge of Severn Trent systems, such as TeRI BI and eSCADA, is expected. You should also have excellent communication skills to liaise with internal and external stakeholders at all levels and hold some technical knowledge of wastewater.
Knowledge and/or experience of MCERTS, TDV, DWF, and FFT is desirable but not essential. You must be able to demonstrate the ability to learn new technical skills and systems.
As this role involves travel, a Full UK Driving Licence is required.
We welcome people from all walks of life and celebrate individuality, recognising that diverse minds, experiences and backgrounds help us to learn and better serve our communities.
How We’ll Reward and Care for You
When you join us, you’ll be part of a career that offers benefits and award‑winning training to help you reach your potential while contributing to the environment and community.
Here Are Some Of Our Favourites
- 25 days holiday + bank holidays (and the ability to buy/sell up to 5 days per year)
- Annual bonus scheme (up to £1,500, subject to eligibility)
- Family‑friendly policies (including a year off fully paid maternity and adoption leave)
- Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
- Sharesave – the chance to buy Severn Trent plc shares at a discounted rate
- Dedicated training and development with our Academy
- Electric vehicle scheme and retail offers
- Two paid volunteering days per year
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