Healthcare Assistant (MSE)

Job Title

Healthcare Assistant

Location

Essex

Contract Type

Permanent, 37.5 hours a week

About The Role

We are looking for a detail‑oriented individual to provide high‑quality care in Dermatology Outpatient and Medical Photography clinics, with a focus on capturing and accurately recording clinical images in EPR systems. Full training will be provided.

You will assist with minor procedures, provide chaperone support and help ensure the smooth day‑to‑day running of clinics across multiple locations, contributing to a safe, patient‑centred environment while working as part of a multidisciplinary team.

Key Responsibilities

• Maintain a clean, safe, and well‑organised clinical environment.
• Ensure all clinical and photography equipment is clean, functional, and ready for use.
• Capture and accurately upload clinical images to patient records (EPR).
• Support clinicians during minor procedures and act as a chaperone, ensuring patient comfort and dignity.
• Deliver high‑quality, patient‑centred care while maintaining confidentiality at all times.
• Assist with clinic preparation, daily operations, and general administrative tasks.
• Monitor and manage stock levels, supporting the smooth and efficient running of clinics.

Qualifications

• GCSEs (or equivalent) including English and Maths at Grade C/4 or above.
• Excellent communication and interpersonal skills.
• Compassionate, caring, and professional approach to patient care.
• Ability to work effectively as part of a multidisciplinary team.
• Comfortable working with patients in both ophthalmology (e.g. vision testing, assisting in eye clinics) and gastroenterology (e.g. supporting during endoscopy preparation and recovery).
• Ability to maintain confidentiality and handle sensitive information appropriately.

Benefits

• 23 days holidays plus bank holidays
• Buy and sell annual leave scheme
• Annual Company Bonus scheme
• MediCash
• Refer a friend scheme
• Company pension
• Company sick pay scheme
• Life assurance scheme
• Bluelight Card – 100’s of discount and cashback options
• Performance review with a training and development plan
• Employee discounts portal

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