Head, Non-Financial Risk, Jersey

NOTE: This role is not open to Relocation or Sponsorship. Jersey residents are eligible to apply.

To provide pro-active management and operational support enabling the implementation of the Non-Financial Risk (NFR) management strategy across the Business and Commercial Banking (BCB), Personal and Private Banking (PPB), and Asset Management (AM). The role is responsible for embedding risk management processes to identify and mitigate NFRs.

Qualifications

• First Degree in Business Commerce
• First Degree in Risk Management

Experience Required

• 3–4 years’ experience in Risk and/or Corporate Affairs within financial services.
• Working knowledge of Information Risk, including familiarity with UK frameworks and regulations such as UK GDPR, the Data Protection Act 2018, and industry standards (e.g. ISO 27001, ISF Standard of Good Practice).
• Practical experience of risk and control frameworks, assurance, and their application in the financial services industry. Good understanding of risk appetite, risk response, and process improvement.
• Broad understanding of both non-financial risk and financial reporting risk characteristics.

Key Outputs

• Act as the NFR interface to support fraud risk management and collaborate with relevant teams on information risk threats and controls across business units.
• Partner with the business to strengthen risk management capability, equipping teams to mitigate financial, reputational, and regulatory impacts of NFR incidents.
• Build and maintain effective relationships with internal and external stakeholders, including senior management, audit functions, and regulators.
• Oversee and challenge the risk and control cycle (RCSA) ensuring risk reporting, escalation, and actions are data-driven with clear accountability.
• Support delivery through collaboration and continuous improvement, including mentoring where required.
• Complete RCSA activities across relevant business areas, ensuring all applicable risk types are assessed and captured in the NFR management system.
• Analyse business impact and support risk acceptance processes for residual risks, including preparing recommendations and escalating where risk levels exceed appetite.

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