Position Overview
Kitchen Porter Manager (Chief Steward) – Manchester Deansgate Hotel, part of IHG Hotels & Resorts.
Responsibilities
- Lead, train and supervise the Kitchen Porter team to ensure smooth daily operations.
- Maintain the highest standards of cleanliness and hygiene across all kitchen and back‑of‑house areas.
- Manage pot wash, dishwashing and waste disposal processes efficiently.
- Ensure compliance with all health, safety and food hygiene regulations (e.g. HACCP).
- Control stock levels of cleaning chemicals, equipment and disposables.
- Coordinate with chefs and front‑of‑house teams to support service delivery.
- Oversee equipment handling, report faults and arrange repairs with the Maintenance team when needed.
- Manage staff rotas, attendance and performance within the stewarding team.
- Drive continuous improvement in cleanliness standards and operational efficiency.
Qualifications
- Proven experience in a similar Chief Steward or Kitchen Porter Supervisor role.
- Strong leadership skills with the ability to motivate and develop a team.
- Excellent attention to detail and high standards of cleanliness.
- Good understanding of health and safety and food hygiene regulations.
- Ability to work in a fast‑paced, high‑pressure environment.
- Strong organisational and time‑management skills.
- A proactive, hands‑on approach with a positive attitude.
- Good communication skills and the ability to work collaboratively.
- Flexibility to work varied shifts, including weekends and holidays.
Benefits
- Competitive salary, guaranteed hours, paid overtime, a free meal on shift, paid holidays and subsidised unsocial hour travel support.
- Extensive training, opportunities for career progression across the world, and 2 paid days volunteering per year with a cause of your choice.
- Worldwide discounted room rates and discounted F&B on employee rate, plus generous friends and family rates.
- Generous maternity/paternity pay, employee assistance programme available 24/7 and access to mental health first‑aiders.
Legal Requirements
You must meet the legal requirements to work in the UK.
Disability Confidence
As a Disability Confidence Commited Employer, we are committed to providing an inclusive and accessible recruitment process. Please let us know if you require any adjustments or support at any stage, and your recruiter will assist you accordingly.
Equal Employment Opportunity
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual’s race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
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