Responsibilities
- Provide administrative support to the service team and general paperwork
- Process service and repair documentation and raise invoices once work is completed
- Liaise with customers via telephone, purchase orders and servicing
- Respond to customer queries by phone and email in a timely and professional manner
- Assist with obtaining customer authorities
- Act as a key point of contact for customer purchase orders
- Regular college attendance to achieve a formally recognised qualification (NVQ)
What we’re looking for
- A friendly and professional attitude with good communication skills
- Ability to stay organised in a fast-paced environment
- Willingness to learn – full training and support will be provided for the right candidate
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