Job Description
You will support the seamless running of our Restaurant and Bar, by providing a highly efficient and effective service. You will be responsible for ensuring the quality, consistency and delivery of all beverages whilst delivering an Engaging, Dynamic Guest Experience.
MAIN RESPONSIBILITIES
- Welcoming the guests to our new F&B outlets & providing efficient, friendly, and professional service
- Conveying the hotel’s image through his/her attitude, professionalism and excellent grooming standards
- Communicating proficiently in English (spoken and written) with guests
- Preparing and serving a wide range of cocktails and coffees
- Good knowledge of our products
- Take responsibility for your designated section and station
- Ensuring that the F&B area remains well stocked at all times
- Receiving and processing customers’ payments
- Cleaning and sanitizing tables
- Taking a positive problem‑solving approach to guest problems and concerns
- Actively selling and promoting hotel facilities and services
NOTE: The Company reserves the right to amend this job description from time to time to accommodate the requirements of the business and the evolving nature of the role.
A bit about you:
Be Original – We want our team to be themselves and celebrate diversity in all forms, giving you opportunities to discover your best self.
Be a team player – We always have each other’s backs and work together to offer the best possible guest experience.
Loves to have fun at work – Working hard is a given, but making it fun for you, your team, and our guests is key.
Makes Positive impacts – We do more to make a positive impact – from small things to brighten someone’s day to giving back and supporting causes close to our hearts.
Be Humble & Kind – We’re grounded, approach things with an open mind and show kindness – both with guests and each other.
Qualifications
To be successful in this role we ask that you have:
- Previous experience as a bartender within hotels or service‑based industry is required.
- Sense of urgency.
- Yes, yes, yes mentality.
- Have a genuine passion for food and beverage.
- Ability to focus attention on guest needs, remaining calm and courteous at all times.
- Strong interpersonal and problem‑solving abilities.
- Ability to work well under pressure in a fast‑paced environment.
- Ability to work cohesively and collaboratively as part of a team.
Additional Information
PERKS FOR YOU
- Employee benefit card offering discounted rates at Accor worldwide.
- Free and delicious meal breaks on duty.
- Complimentary stays in UK and North Ireland.
- Friends & Family discounts.
- 30% food discounts in our restaurants.
- Service Charge.
- Pension Scheme.
- Staff Uniforms Provided.
- Learning programs through our Academies.
- Opportunity to develop your talent and grow within your property and across the world.
- Ability to make a difference through our Corporate Social Responsibility activities.
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
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