ROOM ATTENDANT

Hyatt Regency London – The Churchill is located in the prestigious Marylebone area of London’s West End, overlooking the gardens of Portman Square and only moments from Oxford Street and Hyde Park. It offers 440 elegant guestrooms, 50 suites, 11 versatile meeting and event spaces, and a range of dining options.

Responsibilities

• Clean and maintain guest rooms, bathrooms, corridors, and service areas to high cleanliness and presentation standards.
• Replenish guest amenities and supplies, ensuring rooms are fully stocked and welcoming.
• Restock housekeeping trolleys and maintain equipment in good working order.
• Follow daily room assignment checklists and report any maintenance or safety issues promptly.
• Communicate effectively with housekeeping supervisors and team members to ensure smooth operations.
• Respond to guest requests courteously and efficiently, maintaining a professional and helpful attitude.
• Adhere to health, safety, and hygiene protocols, including proper handling of cleaning chemicals.
• Support deep cleaning tasks and assist with special housekeeping projects as needed.

Qualifications

Previous experience in a luxury hospitality setting is preferred, with meticulous attention to detail. Proficiency in conversational English to effectively communicate with colleagues and guests.

Benefits

• 12 complimentary nights a year across Hyatt Hotels worldwide
• Discounted hotel stays across Hyatt for you, family and friends from the day you start
• Uniform provided and laundered at no cost
• Free meals on duty
• Life Assurance
• Headspace membership and access to the Employee Assistance Programme
• 50% discount on food and beverages when dining as a guest at selected Hyatt Hotels
• Continuous learning and development opportunities and potential for promotion across Hyatt Hotels worldwide

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