We are looking for a conscientious, hands on working supervisor to assist in the smooth running of our retail units within Central Fife. These will include the dining room and Grab & Go within Victoria Hospital as well as our cafe at Whyteman’s Brae hospital. The service covers breakfast and lunch along with a growing hospitality provision.
Responsibilities
- Supervise daily activities within the retail catering service, dining room, Grab &Go and Whyteman’s Brae Cafe ensuring performance is maintained to the highest standards.
- Motivate, support and train team members to deliver excellent customer service.
- Work closely with chefs and assist in the kitchen when required.
- Take a hands‑on approach at the servery, supporting service during busy periods.
- Ensure all HACCP, food safety, health and safety and cash‑handling procedures are followed at all times.
- Maintain cleanliness and organisation across all retail service areas.
- Support stock control, work alongside chefs to ensure food presentation is to the highest standard and minimise waste.
Requirements
To succeed in this busy role, you will require strong supervision skills, excellent communication, superb problem‑solving abilities and immaculate attention to detail. A background in the hospitality or retail sector is vital. Strong understanding of food safety and HACCP procedures. A hands on team player who can lead and motivate a team in a fast‑paced environment.
Working Hours & Shifts
You will be required to work various shifts to meet the needs of an ever‑changing, fluctuating service. The departments operating hours are between 6am and 5pm, 7 days per week including public holidays. Hours of work will be predominantly 8.30am to 4.30pm, however it will be necessary to cover shifts out of this window to meet service requirements.
Benefits
- Pay enhancements for public holiday and weekend working.
- Generous pension scheme.
- Paid sick leave.
- Access to Health Service discounts.
- Part of a dedicated team of professionals.
- Good career opportunities.
- Flexible work‑life policies.
- Access to occupational health services.
Legal and Equality Statements
NHS Fife is legally obliged to ensure all its employees are legally entitled to work in the United Kingdom. If you are not a United Kingdom (UK) or Irish National, you are required to confirm your right to work in your application. To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigration Service. As part of the pre‑employment checks for a preferred candidate, NHS Scotland Boards will check your entitlement to work in the UK. It can be evidenced through a number of routes including specific types of visa as well as EU settled and pre‑settled status. For specific types of post, if you do not have the necessary eligibility to work in the UK, it might be possible (though not guaranteed) to secure sponsorship via a UK Skilled Worker/Health & Care Worker Visa. However, this is only possible if the employer is a licensed Sponsor, and if the post does not fall below the current minimum salary threshold or “going rate”. Further information on these criteria can be found. Due to legislative changes from 1 April 2025, this post may require a different level of criminal records check than is currently the case. If the post is assessed as a “regulated role”, your appointment will be subject to joining the Protecting Vulnerable Groups (PVG) Scheme. If there is any change to what is currently required, this will be confirmed by either the Hiring Manager or the Recruitment Team.
NHS Scotland is committed to encouraging equality and diversity among its workforce and eliminating unlawful discrimination. The aim is for its workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
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