Guest-Facing Security Officer – Overnight Shifts & Flexible Hours

Job Overview

We are looking for a security guard for Westwood Cross Shopping Centre. The role is guest-facing, on a relief basis for a six-month term, minimum 8 hours per week, with required overnight shifts.

Responsibilities

• Protect client property, people and assets by providing security services in accordance with the site’s Assignment Instructions (AI) and any subsequent changes.




• Meet or exceed the Key Performance Indicators / Service Level Agreements with full responsibility and accountability, ensuring contract retention.




• Follow all policies, legal and regulatory requirements as directed by the Account Manager and UK law.




• Comply with industry legislation – obtain and wear a front‑line licence in either Security Guarding or Door Supervision, and a CCTV PSS SIA licence. Renew licences 16 weeks before expiry.




• Report any health & safety hazards or incidents promptly and complete detailed notebook entries.




• Maintain professional conduct with customers and adhere to check‑call schedules.




• Use technology to achieve key work objectives and develop job knowledge through continuous professional development.

Qualifications

• Previous security experience.




• DS SIA licence.




• Strong customer service skills.




• Flexible approach to hours.




• Willingness to work outdoors in all weathers.

Benefits

• Flexible benefits scheme (choice of dental insurance, dining cards, coffee clubs, technology products, low‑cost gym memberships, cycle‑to‑work).




• Virtual GP and salary finance scheme.




• High street discounts and savings platforms.




• Life cover (greater of salary or £10,000).




• Save‑as‑you‑earn scheme and Mitie Matching Share Plan.




• Recognition with Mitie Stars and potential cash prizes.

EEO Statement

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition and need reasonable adjustments during the recruitment process, please let us know.

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