5-Star Housekeeping Attendant | Luxury Hotel Service

Job Overview

Grantley Hall, a five‑star, 17th‑century property nestled in the North Yorkshire countryside, offers a blend of stately grandeur and contemporary luxury. As part of the Leading Hotels of the World and PoB Hotels, it hosts 47 opulent rooms and suites, five restaurants, three bars, an award‑winning spa, and a cutting‑edge gym.

Responsibilities

• Deliver and maintain the highest standards of cleanliness, room preparation and presentation throughout the estate, including deep‑cleaning exercises.
• Ensure the cleanliness and presentation of your allocated rooms are consistently achieved.
• Restock and replace items in guest rooms, bathrooms and public areas, ensuring guests have everything they need for their arrival.
• Follow directions from the Housekeeping Manager and Supervisors to ensure tasks meet expectations.
• Ensure rooms are ready within set deadlines to meet guest arrival times.

Qualifications

• Hands‑on approach to work, always productive and looking to improve.
• Passionate about the work you do.
• Detail‑oriented and drives standards.
• Possess a positive attitude and a desire to learn.
• Friendly, courteous and helpful with excellent communication skills.
• Motivated to go the extra mile for guests and colleagues.
• Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team.

Benefits

• A monthly service charge – typically £3,400 annually
• 31 days holiday, increasing to 33 days with length of service
• Access to earnings before payday (Stream)
• Holiday Buy/Sell Scheme
• Free parking
• Complimentary meals when on duty
• Discounted modern and spacious live‑in accommodation
• Celebrating success! Company parties, winter award ceremonies and team events and incentives through the year. We also celebrate training achievements, birthdays, babies, marriages and so much more…
• Team appreciation and wellbeing activities – Team member of the month awards, BBQs, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabs
• Grantley Hall discounts – 50% off food and 20% off beverage, 100 B&B for employees (150 B&B for friends and family), 20% off spa and gift shop products
• Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees to do more with their money and help their wellbeing be providing access to a wide range of stand‑out wellbeing support.
• Discounted hotel stays with Pride of Britain hotels
• Complimentary bespoke uniform and annual shoe allowance
• Free sight tests for those eligible
• Onsite Team Gym with professional induction
• Refer a Friend Scheme where you can earn up to 1000
• 24/7 Employee Assistance Support line and online portal supporting ‘mind, money, move, munch’
• Grantley Academy to support your development
• Annual paid volunteering days

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