Hybrid Helpline Advisor – Customer Support (12-month FTC)

Company: Royal Mail Group
Apply for the Hybrid Helpline Advisor – Customer Support (12-month FTC)
Location: Sheffield
Job Description:

Royal Mail Group is looking for a Helpline Advisor to provide guidance to current and former employees through a dedicated helpline. This role offers a salary of £25,008, 25 days of annual leave, and hybrid working conditions, with two days in the office.

The ideal candidate should have experience in customer service, excellent communication skills, and competency in MS Office. Join our team to contribute to outstanding customer experiences!

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Posted: June 1st, 2026