Senior Marine Claims Broker/Technician

Our client, a growing Lloyd’s broker, is looking for a Senior Marine Claims Broker/Technician. The role involves handling a varied portfolio of Marine claims, including Marine Cargo, Hull & Machinery, Specie, Aviation, Crew PI and P&I business. This is a hybrid role.

Responsibilities

• Oversee, manage and coordinate a complex portfolio of Marine claims, including Hull & Machinery, Builders Risk, Cargo, Specie, Aviation, Crew PA and P&I.
• Upload and manage ECF entries and other non‑bureau related tasks.
• Monitor claim progress from notification to resolution, ensuring all parties meet contractual, regulatory and service‑level requirements and comply with Lloyd’s minimum standards.
• Act as claims advocate for clients, negotiating with insurers, TPAs, adjusters and legal representatives to secure favourable, timely outcomes.
• Maintain up‑to‑date claims records and data accuracy across internal systems.
• Participate in client reviews, renewal preparation and underwriter and broker meetings.
• Receive new claim notifications and assess coverage against policy terms and conditions.
• Negotiate claim settlements within delegated authority limits and appoint experts where necessary.

Qualifications

• Previous Marine claims handling experience.
• Good knowledge of ECF (advantageous).
• Strong negotiation and communication skills.
• Adaptability to a hybrid working environment.

Our client is an equal‑opportunity employer. All qualified applicants will receive consideration for employment.

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