Overview
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint spanning approximately 200 countries and territories, Wolverine Worldwide advances a portfolio including Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Our mission is to empower, engage and inspire our consumers – every step of the way.
Our Team and Customer Experience
Team members are the beating heart of our stores worldwide, delivering an exceptional in-store experience for every customer. From the moment customers enter the store to when they leave, you will help ensure they have an outstanding experience, whether assisting with a new pair of shoes or helping style an outfit.
Key Responsibilities
- Creating amazing experiences for customers through authentic service that leaves a lasting impression.
- Achieving sales targets and performance metrics.
- Interact with customers, educate them on products, and build rapport and lasting relationships.
- Maintain store standards (front and back), including visual merchandising, deliveries, stock replenishment, loss prevention, and health & safety procedures.
- Be responsible for cash management and adherence to policies for security, health & safety, and stock accuracy.
- Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data.
Knowledge, Skills and Abilities
- Flexible schedule with availability to work weekends and holidays.
- Retail sales experience is preferred but not required.
- Passion for our brands and brand lifestyles.
- Excellent communication skills and a positive, professional attitude.
- Enthusiasm to learn and share product knowledge.
- Ability to work well under pressure in a fast-paced, sales-driven environment.
US Candidates Only
- Performing duties consistent with the Company’s AAP/EEO goals and policies.
- High School diploma or equivalent.
Working Conditions
- Retail environment.
The Extras
- Generous clothing allowance
- Seasonal allowance for SB uniform
- Excellent training & development opportunities
- Quarterly bonuses
- 60% off all Sweaty Betty merchandise
- 25 days holiday (pro-rated if part-time)
- Refer a Friend bonus scheme
- Season Ticket Loan
- Access to Retail Trust – advice & support tool
- Health Cash Plan benefit with Medicash for Sweaty Betty UK Employees
- Wolverine Worldwide discount
- Enhanced Family Leave policy
- People Pension
Our DEI Commitment
We are working to create a culture and team that represents our mission of empowerment. We celebrate diversity, embody inclusion and create an equitable business. We are committed to equal employment opportunities and to considering ALL applicants for jobs while making our job advertising more inclusive. Our DEI mission is to embed diversity, equity and inclusion at the heart of our business, creating a culture of belonging that empowers everyone to be their authentic self. We celebrate different perspectives and commit to continuous learning, development, and challenging ourselves and our partners. We are on a journey, and we strive to be champions, allies, and inclusive, always.
#J-18808-Ljbffr…