Administrative Assistant

Faculty Administrator (Maternity Cover)

Location: London or Birmingham

Working Style: Hybrid (1 day per week on campus)

Contract: 12-month fixed-term maternity cover

Are you highly organised with a passion for supporting education? At QA Higher Education, we’re dedicated to delivering an exceptional student experience—and that starts with our people.

What You’ll Be Doing

• Provide efficient administrative support for Business and Computing programmes.
• Act as the Virtual Learning Environment (VLE) Champion, supporting and training academic teams.
• Coordinate key academic processes including mark input, moderation packs, and Examination Board preparation.
• Manage resit and retake processes and maintain accurate records.
• Support academic misconduct processes and student queries.
• Collaborate with academic teams and university partners to ensure seamless operations.

What You’ll Bring

• Strong administration experience—ideally within the education sector, or excellent transferable skills.
• Proficiency in Microsoft Office and strong Excel skills.
• Exceptional organisational and problem-solving abilities.
• Ability to manage complex workloads and meet deadlines.
• A proactive, detail-oriented approach and willingness to learn.

Why Join QA Higher Education?

• Be part of a collaborative and forward-thinking team.
• Enjoy professional development opportunities and 3 annual training days.
• Benefit from 27 days holiday.
• Access perks like season ticket loans, discounted gym membership, and cycle-to-work schemes.
• Work in a diverse and inclusive environment where your voice matters.

About QA Higher Education

QAHE partners with leading UK universities to deliver a wide range of programmes—from foundation to postgraduate level—across subjects like Business, Computing, Cyber Security, and more. We’re committed to widening access to higher education and creating a safe, inclusive learning environment for all.

Ready to make an impact?

Apply now and help us deliver outstanding academic support.

Basic DBS check required.

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