Family Support Worker

Company: Eden Valley Hospice
Apply for the Family Support Worker
Location: Carlisle
Job Description:

At Eden Valley Hospice and Jigsaw, Cumbria’s Children’s Hospice, we provide compassionate, specialist care to people living with life‑limiting and terminal illness- supporting families to make the most of the time they have together.

We are now entering an exciting period of growth, with a clear ambition to reach more families across Cumbria.

As a Family Support Worker, you will deliver a high‑quality, compassionate support service to families, providing emotional, social and practical support to those caring for a child or young person with a life‑limiting condition, as well as families experiencing bereavement.

You will:

  • Provide needs‑led support to families across Cumbria
  • Support families before and after bereavement, helping them navigate grief and change
  • Work closely with health, social care and education professionals as part of a multi‑disciplinary team
  • Build strong, trusting relationships with families
  • Manage your own caseload and diary, working flexibly across home and community settings

About You

You will be a compassionate and motivated individual with experience in health, social care, or a related field, with strong communication skills and the ability to support families in emotionally demanding situations.

Our Values

At Eden Valley Hospice and Jigsaw, our work is guided by a commitment to being caring, inclusive, respectful, and innovative. We are looking for someone who shares these values and is motivated to make a difference every day.

What We Offer

  • A dynamic, supportive, and creative working environment
  • A genuine opportunity to make a meaningful impact
  • Involvement in education, training, and service development initiatives
  • Access to our Employee Assistance Programme, offering free, 24‑hour support

As part of our commitment to learning and development, we provide a comprehensive programme of training to help you perform at your best and feel valued as part of a high‑performing organisation. In your first 12 months, you’ll have the opportunity to complete a range of specialist courses, including:

  • Mental Health First Aid
  • Makaton
  • Counselling skills
  • Introduction to play

This programme provides a strong foundation, enabling you to tailor your ongoing development to your interests and career goals.

Apply now

If you are passionate about supporting families and want to make a meaningful difference across Cumbria, we would love to hear from you.

Please note that this role is subject to a Disclosure and Barring Service (DBS) check, which will be arranged and paid for by the hospice.

Closing date: 10am, Monday 1st June 2026

Position: Family Support Worker

Hours: 25 hours per week, Monday to Friday with occasional evening and weekend working required

Location: Eden Valley Hospice & Jigsaw (with travel required across the county)

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Posted: June 1st, 2026