Guerlain Beauty Consultant

Mission

As a Beauty Consultant for Guerlain, you are a brand ambassador. In your role you must achieve sales targets while promoting the brand image and providing a personalised luxury service to customers. Through your passion for the brand you will demonstrate an attitude that befits Guerlain at all times.

Position Details

Position: Beauty ConsultantLocation: H Beauty EdinburghHours: Part‑time – 18 hours

Job Responsibilities

• Pro‑actively sell Guerlain products and meet or exceed sales targets set by your line manager.
• Link sell across product categories to increase average transaction value and units.
• Provide a luxury standard of service to customers.
• Be knowledgeable on all Guerlain products and propose personalised products to clients, confidently overcoming objections.
• Demonstrate products through flash make‑overs and explain benefits to clients.
• Initiate contact with customers and welcome them on counter and through transit traffic.
• Identify, understand and reformulate client needs.
• Develop personal relationships with clients to gain loyalty.
• Educate clients on Guerlain products and the brand.
• Participate in merchandise management in line with corporate guidelines.
• Monitor stock levels, report issues, and ensure sufficient inventory.
• Perform all assigned operational and administrative tasks.
• Act as a Guerlain brand ambassador and representative at all times.
• Adhere to all company procedures, policies and store guidelines.
• Build relationships with store management and comply with additional duties as directed by the management team.

Qualifications / Profile

• Reports to: Business / Account Manager.
• Internal contacts: Counter team, Area Managers, Retail Managers, RMA’s.
• External contacts: Guerlain clients, Department store colleagues, Department store managers, Department store HR departments.
• Tenacious and willing to go the extra mile to deliver the very best luxury service.
• Driven, results‑oriented, and capable of growing the business through events and counter activity.
• Self‑confident, approachable, and skilled in selling and engaging with customers.
• Proficient in cosmetics and make‑up application, with strong communication skills to recommend key items to fit customer needs.
• Immaculately groomed and presented, embodying the elegance that customers associate with Guerlain.

EEO Statement: Guerlain is an equal opportunity employer and values diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, or disability status.

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