Restaurant Supervisor

MICHAEL CAINES at The Stafford, a Michelin‑starred restaurant located in the heart of St James’s, is seeking an experienced Head Waiter / Supervisor to join our front‑of‑house team.

The Role

As a Head Waiter / Supervisor, you will support the management team in delivering seamless service and maintaining the highest standards on the restaurant floor. You will lead by example, ensuring that every guest receives attentive, knowledgeable, and memorable service.

Key Responsibilities

• Supporting the Restaurant Manager and Assistant Restaurant Manager during service
• Leading and coordinating sections to ensure smooth and efficient service flow
• Ensuring guests receive attentive, knowledgeable, and personalised service
• Supervising and mentoring Chef de Rang, Commis de Rang, and runners
• Assisting with team briefings and maintaining service standards throughout the shift
• Maintaining strong communication between front‑of‑house and kitchen teams
• Handling guest feedback and resolving issues in a professional and calm manner
• Supporting training and development of junior team members
• Ensuring compliance with restaurant standards, hygiene, and service procedures

We Are Looking For Someone Who

• Has strong experience in a quality or fine‑dining restaurant environment, ideally within restaurants with AA 3 Rosette and/or Michelin recognised
• Demonstrates leadership and the ability to motivate a team and work with them to deliver exceptional guest memories
• Has a true passion and love for hospitality
• Maintains excellent attention to detail and professionalism
• Communicates confidently with both guests and team members
• Is motivated to grow within a Michelin‑starred restaurant

What We Offer

• Competitive salary plus service charge
• Staff meals on duty
• Training and career development opportunities
• The opportunity to work in a Michelin‑starred restaurant alongside a passionate and dedicated team
• A supportive and professional working environment within The Stafford Collection

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