Trainee Counter Assistant – Bristol, Job Ref: 11702
11702– 15-hour Trainee Counter Assistant – Permanent Contract
We are looking to recruit a 15-hour Trainee Counter Assistant on a permanent contract to work at our 773‑branch located at 3 Baltic Place, Pill, Bristol, BS20 0EJ.
Shift Pattern
Tuesday 09:00 – 17:30 (one‑hour unpaid break)
Friday 09:00 – 17:30 (one‑hour unpaid break)
Responsibilities
As a Trainee Pharmacy Counter Assistant you will work under the supervision of the Pharmacist and you will assist customers with the sale of over‑the‑counter medicines, offering advice on the provision of information, symptoms and products as well as promoting the additional services our branch offers. You will also be tasked with replenishing stock and supporting the pharmacy team.
The role would ideally suit someone with previous customer service experience. The utmost attention to detail is required in this role along with the ability to work under pressure and to strict deadlines.
The successful candidate must have great people skills as this is paramount to your role. You will be required to work as part of a well‑established team and ensure our customers receive a high standard of service.
You will be enrolled onto a Medicines Counter Assistant Course that you will complete in branch over a period of time and once qualified you will be able to confidently:
- Support colleagues in running a successful pharmacy service
- Advise Customers on how to manage common conditions encountered in the pharmacy
- Recommend over the counter products appropriately to customers
- Support colleagues with receiving and handing out prescriptions.
Benefits
- Discretionary bonus scheme
- 4 weeks’ paid holiday, plus statutory holidays, which increase with service. (pro‑rata for part time employees)
- Pension contributions
- EAP Provided by BUPA
- Regulatory training where required
- Free uniform
We are passionate about equal opportunities and welcome a broad diversity of talent to apply.
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