Direct message the job poster from Smyth & Co
A rare opportunity has arisen for an exceptional Senior Butler Manager to lead a large, established service team within a prestigious private Hotel overseas. This role is suited to a highly experienced professional with proven capability managing a team of up to 20 butlers while maintaining the highest international standards of service.
The Role
Reporting directly to the Principal, you will hold full responsibility for the strategic and operational management of the butler department, ensuring seamless service delivery across a substantial private estate.
Key Responsibilities
- Direct leadership and management of 20 butlers, including senior and junior levels
- Setting, maintaining, and enforcing service standards and protocols
- Recruitment, onboarding, training, mentoring, and disciplinary management
- Duty rosters, shift planning, and leave management
- Oversight of formal service, state-level entertaining, and VIP guests
- Performance reviews and succession planning within the team
- Coordination with household departments (housekeeping, kitchen, security, chauffeurs)
- Stock control, uniforms, inventories, and departmental budgeting
- Absolute discretion and confidentiality at all times
Candidate Profile
- Minimum 10 years’ experience in UHNW private households or comparable luxury environments
- Demonstrable experience managing large service teams (15–20 staff)
- Strong leadership presence with a calm, authoritative management style
- Impeccable service knowledge and attention to detail
- Fluent English essential; additional languages advantageous
- Physically resilient and comfortable working in a hot climate
- Willingness to relocate internationally on a long-term basis
The Package
- Highly competitive, tax-efficient salary
- Accommodation, transport, and benefits provided
- Long-term, secure position within a professional household structure
This position offers an outstanding opportunity for a senior service professional seeking an international leadership role at the highest level.
All applications will be treated with the strictest confidence.
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