Diagnostic Technician

Shelbourne Motors is a leading automotive group in Northern Ireland.

Job Overview

Hours of work: Two shift patterns are available:

• Shift 1: Monday – Friday 8:30am – 5:00pm plus Saturday 9:00am – 1:00pm (one in every 4)
• Shift 2: Monday – Friday 9:00am – 5:30pm plus Saturday 9:00am – 1:00pm (one in every 4)

Role

As a Diagnostic Technician, you will be responsible for accurately diagnosing and repairing a wide range of mechanical and electrical faults on customers’ cars. You must ensure a fantastic standard of work and aim for a first‑time fix every time. This position offers ongoing training and the opportunity to develop skills in the Nissan environment.

Key Responsibilities

• Inspect vehicle engines and mechanical/electrical components and diagnose issues accurately using computer‑based diagnostic equipment.
• Repair or replace broken or defective parts and confirm that defects have been resolved.
• Train other team members in various diagnostic and repair methods.
• Liaise with the Nissan vehicle manufacturer and customers to communicate faults and required repairs.
• Record test results and findings, maintaining records to manufacturer requirements.
• Assist in workshop planning and pre‑diagnosis of vehicle faults, including speculative ordering of parts to ensure first‑time fixes.
• Road‑test vehicles to verify repairs.

Essential Skills and Qualifications

• Minimum Light Vehicle Maintenance Level 3 and proven experience with a leading vehicle manufacturer, achieving Diagnostic Level.
• Ability to work efficiently both as part of a team and independently.
• Ability to follow checklists and ensure all procedures are completed.
• High accuracy and attention to detail.
• Good listening skills and the ability to follow instructions.
• Strong organisational skills.
• Excellent communication skills to liaise with manufacturers and customers.
• Understanding of great customer service.
• Full UK driving licence.

Benefits

• 30 days annual leave (increasing with length of service)
• Company pension scheme
• Employer pension contributions
• Staff preferential vehicle purchase schemes
• Free employer car parking

Shelbourne Motors Limited is an equal opportunities employer.

Salary competitive + OTE monthly bonus.

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