Facilities Team Member

Join our facilities team and play a vital role in maintaining safe, clean, and welcoming living spaces where your skills keep our student community thriving every day.

Details

• Location: Loughborough
• Contract Type: Permanent
• Working Hours: 37.5 hours per week, 5 days out of 7 between 8am and 8pm. Weekends on a rota basis and on call.
• Salary: Starting from £26,750 + bonus + benefits
• Essential: A full UK driving license

Responsibilities

• Perform General Maintenance Tasks: Carry out basic joinery, plastering, plumbing, electrical repairs, and reactive maintenance to ensure buildings are safe, secure, and well‑maintained.
• Ensure Health and Safety Compliance: Maintain a safe environment by completing monitoring, responding promptly to safety‑related calls, and adhering to all relevant policies and procedures.
• Deliver Excellent Customer Service: Connect with students and colleagues, respond to maintenance requests and student feedback, and provide support with a positive and approachable attitude.
• Use Digital Tools and Procedures: Log maintenance issues accurately using PDA apps and complete planned inspections, reporting any remedial work to the appropriate engineer.

Qualifications

• Hold a valid UK driver’s license – essential for travelling between sites.
• Basic technical maintenance skills – including joinery, plastering, basic domestic plumbing, and completing like‑for‑like electrical changes with attention to safety and proper documentation.
• Knowledge and adherence to Health and Safety legislation – ensuring a safe working environment and compliance with legal standards.
• Experience in general maintenance and customer‑facing roles – demonstrating the ability to work effectively while delivering top customer service.
• Strong problem‑solving and communication skills – capable of addressing maintenance issues efficiently and interacting professionally with stakeholders and colleagues.

Benefits

• A performance‑related bonus paid twice a year.
• 25 days annual leave plus bank holidays, with the option to buy up to 5 extra days and earn up to 5 additional days for long service (FTE equivalent).
• A generous pension scheme where contributions range from 4% to 11% depending on how much you save.
• Life assurance worth 4 times your salary.
• Share‑save scheme giving you access to purchase Unite Students shares at a discounted rate.
• Enhanced Family Leave – including 18 weeks full pay for birthing parents and 4 weeks for non‑birthing parents.
• Medicash (Health Cash Plan) – access to claim back the cost of routine medical care, such as dental, optical, physio, etc.
• An Employee Assistance Programme (EAP) to ensure you are supported when needed.
• Free volunteering day per year to make a difference.
• Access to an online platform offering a range of retail and hospitality services at a discounted premium.
• Optional 20% student rent discount at all direct‑let properties for children, siblings, or any student you depend on.

#J-18808-Ljbffr…